Windows 10: My keyboard and mouse stops functioning properly 3-5 times per day...

I have not been able to observe any particular activity that precipitates such behavior.There is no particular behavior that occurs more often than any other.Restarting the laptop will sometimes return the keyboard and mouse to proper operation, but not always.Restarting the laptop generates the error messagerogram Compatibility Assistant This module is blocked from loading into the Local Security Authority, \Device\HarddiskVolume3\Program Files\Bonjour\mdnsNSP.dllWhen I attempt to uninstall Bonjour, it tells me to End Task "Microsoft Input Experience", which I have not done.Any idea what is

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Wired Keyboard and Mouse Stop Working - Windows 10

Wired Keyboard and Mouse Stop Working - Windows 10
I have an old Dell Studio that is running windows 10 ---

Ir has Windows 10 and SSD installed - to me it does what it needs to do but this darn mouse and keyboard stuff stopping working with no rhyme or reason is making me very frustrated.

Keyboard and Mouse are wired - NOT WIRELESS

• I cannot easily unplug and plug in the mouse/keyboard to get it going again... they are still lit up but they are dead basically and I have to do a hard reset.
  
• USB selective suspend is disabled.
• I checked the drivers for the keyboard and mouse and they are updated.
• I checked to see if PC has KB4074588 and it does not.

I am not sure what else to do.... I can go days without the issue and then days where anytime I step away from the PC it stops working.

I can say when it is working it just does not just stop ... only when I walk away and the machine is idle or the screen is locked.

Any suggestions would be appreciated.

 

No keyboard, no mouse 3 days after updating to Win10

Hi,

I appreciate the troubleshooting steps you have tried to resolve the issue.

Please answer this question to assist you better.

• Are you able to boot to desktop?
• What is the make and model of your computer?
• Are you able to use the external keyboard and mouse?

If yes follow the Methods below.

Method 1: Running the troubleshooter will help in detecting and identifying the issue and in certain cases will fix to enhance the performance of the system.
I suggest you to run the Hardware and Devices troubleshooter by following the steps below and check if the issue is resolved.

• Press Windows logo key on the keyboard, type troubleshooter and select the top most search result.
• Click on View all from left side panel of the screen.
• Select Hardware and Devices, click on Advanced
  option and check Apply repairs automatically option.
• Follow the on screen instructions and wait for the troubleshooter to complete.
• Check for the errors displayed , close the troubleshooter window and check if the changes are effective.

Method 2: If the issue persists, update the device driver from Device manager by following the steps below and check if the issue is resolved.

• Press Window logo + X keys on the keyboard and select
  Device manager from the context menu.
• Expand Keyboard option to update keyboard drivers and
  Mice and other pointing devices for mouse drivers.
• Right click on the driver and select Update this software option from the context menu.
• Follow the on-screen instruction and wait for the update to complete.
• After the update is complete, check if the changes are effective.

Method 3: If the issue persists, I suggest you to download and install the latest and most compatible Keyboard and mouse device drivers for Windows 10 operating system form the manufacturer’s website and check if the issue
is resolved.

Do let us know the status of the issue. Thank you.

 

Intermittent keyboard non-functioning


I use a wireless mouse and keyboard. Every now and then, often enough to be irritating, the keyboard fails to function: the mouse works properly. The keyboard problem persists for a few minutes, after which it works again. There is no discernable pattern to this problem.

This is the third wireless keyboard to show the same problem, suggesting something is wrong elsewhere.

The keyboard batteries are not responsible for the failure.

On the same desk is a cordless telephone.

Any helpful suggestions would be very gratefully received.