Windows 10: My keyboard can not type any letter on window screen like setting , login acount,...

i can copy some word by my mouse but cannot type . but can type on others sceen like this question

:)

 

Keyboard not typing letters

Hi Bob,

Sorry for the delay in replying. I would suggest you to try the Onscreen keyboard and check if it helps.

Please have a look at this article and check if it helps. Even though the article is for Windows 8.1, the option to enable the onscreen keyboard is the same.

Use the On-Screen Keyboard (OSK) to type

After you are able to log in, I would suggest you to change the log in option or you may follow the steps provided by Neha Gupta to update the drivers and check if it helps.

Thank you.

 

Keyboard doesn't work, cannot type letters on login screen

My Dell XPS 13 9370 has this issue where i cannot enter any letters into my password pin on the login screen. The numbers work fine as well as all the other function keys. Only the letters and on the login page. I can login using facial or fingerprint
and the keyboard works fine. But everytime i boot it up and try to type my password in it doesn't work. I have tried uninstalling the keyboard drivers but it doesn't seem to solve my problem. Has anyone faced the same issue? And how did you fix it? thanks

 

After typing the first letter/number, the cursor stops flashing and nothing else will type in.

Hi,



I realize that you are facing the issue with the keyboard, let me assist you.

To assist you better, write back to us with the following information.

• 
  Does the issue persists only in email and while entering the password or with other applications too?
  
• 
  Did you make any changes prior to the issue?
  
• 
  What is the make and model of your system?
  

As an initial step of troubleshooting, I suggest you to try using the on screen keyboard and check if the issue persists

Follow the steps below to open the on screen keyboard.

• Type on screen keyboard in the search bar and select
  On screen keyboard from the search items.

If you are able to type properly using the on screen keyboard then, it might be issue related to the keyboard hardware.

I suggest you to follow the below steps to run the
Hardware and Devices troubleshooter.

• 
  Type Troubleshooting in the search bar and press
  Enter key.
  
• 
  In the Troubleshooting window, click on
  View all option on the left pane.
  
• 
  Click on Hardware and Devices.
  
• 
  Click Next and follow the on-screen instructions.
  

If the issue persists, using on screen keyboard as well, then it might be an issue related to a third-party application or might be virus issue.

I suggest you to perform a full system scan using Windows Defender and check if it helps.



Refer to the below link to perform full system scan using Windows defender:

Windows help & learning



Hope the information helps. Kindly write back to us for further information on Windows. We will be happy to assist you.



Thank you.