Windows 10: My keyboard driver refuses to update to the hotkey driver, and I don't know what to do. I...

Device info: I have a Hasee CVS15 that runs Windows 11, I bought my laptop from China. Specs: Screenshot of issue:

:)

 

Laptop hotkeys not working [windows10]

I used this method and get solution for wifi keys problem on windows 10 on Me HCL laptop.

I suggest you to try installing Hotkeys driver.

Follow these steps after install the drivers check if that helps.

• Download the keyboard drivers and hot fix (PHotkeys) driver from the manufacturer’s website.
• Install driver on your system

• Go to Path of installed driver Right-click on the driver setup file and click on ‘Troubleshoot comparability’.
• On the ‘Test Compatibility settings for the program pop up windows’ open and click the box ‘Test the program’ Once this is done, check if the issue persists.

 

Windows Hotkeys Suddenly Not Working Properly!

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the hotkeys on your PC. We appreciate your effort in providing us the detail information of the issue. We would like to know the KB number of the Windows update installed recently.
(Settings>Updates & Security>Windows Updates>View update history)



We would suggest you to perform these methods and check if that fix the issue.



Method 1: Run the troubleshooter.

1. Press Windows + I key to launch
   Windows Settings
   
2. Select Update & Security and click on Troubleshoot from the left pane.
   
3. Scroll down and select keyboard from the list and click on Run the troubleshooter.
   
4. Follow the onscreen steps.
   

Method 2: uninstall the driver.

1. Press Windows + X key and select Device Manager from menu
   
2. Expand the Keyboard device.
   
3. Right click on the keyboard listed and click on Uninstall.
   
4. Check the box beside Delete the driver software for this device.
   

1. Click OK and Follow the onscreen steps.
   
2. Restart the PC and install the keyboard driver from the manufacturer website.
   

Let us know how it goes,



Aditya Roy

Microsoft Community – Moderator

 

Keyboard driver refuses to update

Hi,

To address your concern regarding the keyboard, Kindly follow the steps below:

• Right click on the Start button and then click on Device Manager.
• Under Keyboard device icon, locate and right click on
  Standard PS/2 Keyboard and select Uninstall.
• Right click on any device icon and select Scan for hardware changes.
• Restart your computer.

You can also refer to this link
regarding mouse, touchpad, and keyboard problems in Windows.

Let us know how it goes.

Regards.