Windows 10: my keyboard is not working on laptop when i tried reinstalling the keyboard drivers as its...

my keyboard is not working on laptop when i tried reinstalling the keyboard drivers as its response was slow recently pls help me recover my keyboard LAPTOP

:)

 

Built in keyboard not working

I recently purchased an ASUS ROG GL553VD Notebook Computer and a few weeks ago the keyboard stopped working. After a few restarts it worked again, but today the problem came back, and was not fixed by any amount of restarting. Several people on past posts said to reinstall they Keyboard driver, but there was no Keyboard section in the Device Manager. I am currently resetting the laptop to factory settings to see if that fixes the issue. Any other suggestions would be greatly appreciated.

 

keyboard is not working on Windows 10.

Hi Dorrie,



Thanks for keeping us posted on the above post.



Please reply:

• 
  Did you try updating the keyboard driver?
  
• 
  Are you not able to use the keyboard after logging in into the user profile?
  
• 
  Did you check if similar issue persists on connecting another keyboard to the device?
  
• 
  What is the exact issue you are facing?
  

Method 1: Update, uninstall and reinstall the keyboard drivers.



Step 1: If you haven’t tried, update the keyboard driver by referring to the above mentioned steps and check if the issue is resolved.



Step 2: If the issue persists, try uninstalling and reinstalling the keyboard driver and the software by following the steps below and check if the issue is resolved.

• 
  Press Windows logo + X keys on the keyboard and select
  Device manager from the context menu.
  
• 
  Expand Keyboard, right click on the keyboard driver and select
  Uninstall from the context menu.
  
• 
  Follow the on-screen instructions and wait for the device to get uninstalled.
  
• 
  Restart the PC and check if the keyboard driver is reinstalled.
  
• 
  Check if the changes are effective.
  

Method 2: If you are unable to use the keyboard after logging in into the user profile, I suggest you to use another keyboard and check if similar issue persists.



Write to us with the status of the issue and the answers to the above questions for further assistance.
Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

keyboard is not working on Windows 10.

I have done all suggested steps and additionally was on the phone with Microsoft support for 2 (yes TWO) hours after a 4 (YES FOUR) hour call-back wait, and support could not fix the issues that were the result of an MS 10 update. The MS SUPPORT PERSON, AFTER
2 HOURS, TRIED TO TRANSFER ME TO SOMEONE WITH MORE EXPERIENCE WITH ON-SCREEN KEYBOARDS UNDER MS 10, BUT WE WERE DISCONNECTED. I am now waiting another 4-5 hours for ANOTHER call-back. EVen 2 restores did not work.