Windows 10: My keyboard is not working suddenly

I have gone to the device manager settings, tried to update the drive but nothing happened. Please tell me what to do.

:)

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Mouse, keyboard, and touch screen suddenly not working

Hello,

I realize the inconvenience you are facing in accessing the mouse, keyboard, touchscreen on your device. Do not worry we will help you with this issue.

I would like to inform that this issue might have occurred due to outdated/ corrupted drivers on your device.

Do let us know the following to assist you better with this issue:

• What is the make and model of your device?
• Have you made any hardware/ software changes to the operating system prior to this issue?
• Are you able to access the device using external mouse and keyboard (Confirm to us)?
• Are you able to boot the device to Safe mode with Networking?

If you are able to access the desktop using external mouse and keyboard, try the below troubleshooting steps and check if it helps.

Step 1: Update the keyboard drivers.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Keyboard.
• Right click on the Keyboard driver and click on
  Update driver software.

Step 2: Update the Touchpad drivers.

• Press Windows key + X key when you are at desktop.
• Select Device Manager.
• Expand Mice and other pointing devices.
• Right click on each of the drivers and click on Update driver software.

Step 3: I suggest you to update the drivers for touch feature in Device Manager:

Steps:

• Right click on Windows key from the desktop and click on
  Device Manager.
• Expand Human Interface Devices, right click on the
  Touch screen driver and select Update Driver Software.

Hope it helps. Reply to the post with the required information and updated status of this issue for further assistance.

Thank you.

 

Keyboard Not working in Windows 10

Hi,

We would suggest you to update your keyboard driver. To update your keyboard driver, follow the steps below:

• Click the Start button, type "device manager" in the search box, and then select Device Manager.
• In the list of hardware categories, look for Keyboards and then double-click it.
• Click on the Keyboard tab and choose Update Driver, and then follow the instructions.

Let us know how it goes.