Windows 10: My keyboard, mouse and headphones turn off and my screen goes black without a proper reason

My screen goes black without any reason after 5mins to 1h and my keyboard and mouse also turn and lose power but my pc still has power because the fans are still spinning and the motherboard still has the light that indicates it has power but I have restart my pc every time it happens could someone help

:)

 

Issues with the On screen keyboard and mouse pointer.

Hi Robert,

The issues with the mouse may arise due to driver conflicts and the issue related to the On Screen keyboard may be when the settings for the OSK are turned on.

For the On screen keyboard issue, I suggest you to follow the below steps.

• 
  Type Ease of Access on the search bar.
  
• 
  Choose Ease of Access and click on
  Use the Computer without a mouse or keyboard option.
  
• 
  Check if the Type using a pointing device is turned on.
  
• 
  You may uncheck that option if it is turned on.
  

Also try the below steps:

• 
  Press Windows key + R and type
  Services.msc.
  
• 
  Scroll down to find the "Touch Keyboard and Handwriting Panel Service".
  
• 
  Disable the option by right clicking on it.
  

For the Mouse issue:

I suggest you to run the Hardware and Devices troubleshooter.

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Hardware
and Devices.

5. Follow the on-screen instructions to run the troubleshooter.

6. Check if issue persists.

Hope the information helps. Let us know if you need further assistance. We will be happy to help.

Thank you.

 

Screen goes black

Hi Kris,

It is possible that your screen goes black may be due to a critical system error which can cause the system to shut down. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Did you get any error messages when it turns black?
• Have you tried checking if the sleep mode is turned on/off?
• What troubleshooting steps have you done so far?

Meanwhile, we recommend that you perform the steps in this
article to troubleshoot blank/black screen errors. This will provide you instruction when you see a black screen before signing in to Windows 10 and when you see a black or blank screen after signing in to Windows 10.

Let us know if you need further assistance.

 

Windows 10 unexpectedly goes to a black screen.

Hello,

For some reason, when I turn on my computer and boot to Windows 10, I am greeted with the lock screen, but then after I wait a couple of seconds without and keyboard or mouse input, it cuts to a black screen and my keyboard and mouse turn off, but the computer
led light is still on. This only happens when my computer is off for a long period of time, and I turn it on.

Specs:

• Processor: AMD Ryzen 2700X
• Motherboard: ROG STRIX B450-F GAMING
• Installed Ram: 16.0 GB
• Graphics Card: MSI GeForce GTX 1660 Ti 6 GB VENTUS XS OC