Windows 10: My keyboard will only type numbers and I’m stuck on the Lock Screen. How do I fix this?

Its a brand new HP laptop so it’s not broken or anything, but here’s what I know, I was sitting in my living room playing PS4, while my computer was open in my room downloading something. I heard clicking and went back to my room to see my cat walking all over my keyboard. Next thing I knew, I could only type numbers. This affects the on screen keyboard too. I tried to restart the computer but now I’m stuck on the Lock Screen because I can’t type letters for my password. I’ve tried num lock, and restarting again, but nothing is working. Please help!

:)

 

Keyboard home line typing numbers as well as letters.

Hello Skyler,

This instance could have been caused by Num Lock. Try these steps for us to fix this:

• Press the Start key + R.
• Type "osk" in the box and hit Enter.
• On the screen keyboard, try toggling Num Lock, Scroll Lock and
  Caps Lock a few times. Num Lock might be stuck on your keyboard (Num Lock key isn't working).

Please let us know if that resolves your concern.

 

Computer stuck at lock screen and after Anniversary Update on Windows 10

The first suggestion is not helpful since the problem is that we have many open programs stuck behind the lock screen.

I have run into this problem and tried the On-screen keyboard but it does not help.

An additional data point is that it does not matter what password is entered.

Enter correct password -> spinner shows up, after about 30 seconds the spinner goes away and the screen remains locked.

Enter blank password (simply hit Enter) -> same behaviour as above.

The behaviour is the same whether using physical or On-screen keyboards.

 

number two stuck on keyboard

Hi,

Thank you for writing to Microsoft Community Forums.



This issue might be happening because of the faulty device.

1. Since when are you facing this issue?
   
2. Have you recently made any changes on the device?
   
3. What is the make and model number of the device?
   
4. Is this issue happening on Laptop or desktop keyboard?
   
5. Which Operating system is installed on your device?
   
   
   

Step 1: If the issue is causing with the faulty driver, run the Hardware Troubleshooter

1. Click on Start.
   
2. Search for Troubleshoot and click on it.
   
3. Click on Keyboard and Run the troubleshooter.
   

You may also refer the article to
fix issues related to keyboard in Windows.



Step 2: You can also try with “Onscreen keyboard” to check the working of numeric key.

1. Open run command (Windows and R key), type in
   OSK.
   
2. Use the numeric 2 and check the status.
   

If the issue is only with the specific numeric key (Number 2), I suggest you to check with the manufacturer for the further assistance.



Hope it helps.



Muralidhar

Microsoft Community Moderator