Windows 10: My keyboard writes different characters

Hello!


good day everoyne


I have a laptop to which i cleaned the keyboard, since it had a lot of dust accumulated and stuck.


After that, i turned on the computer and te OS did not enter, which was resolved with a startup repair.

After repair, i start the computer, however the keyboard does not work.


now, when i writing, other characters are written. For Example, if the "A" key is pressed, the characters around which it is pressed appear (Caps Lock is activated, the letter"q", the letter "z" and the "1" key).



i need help!.


thanks!

:)

 

Character Map

Hi Susan,

Thank you for writing to Microsoft Community Forums.

To have better clarity on the issue, answer the below listed questions and get back to us.

1. Did you make any changes to the PC prior to this issue?
2. Does this issue occur on Microsoft Edge, Internet Explorer, or any other browser?
3. Once the text disappears, are you able to undo that by press the 'Ctrl' key and the 'Z' key from your keyboard?

Meanwhile, try the below troubleshooting steps:

Method 1: Check if your Windows is Up-to-date.

Go to Settings > Update and Security >
Windows Updates and install all the Windows Updates if there are any.

Method 2: Use a different browser

Use a different browser to access Gmail and see if you are facing the same issue.

Method 3: Adding the characters manually from Character Map.

Step 1: Click on the
Start Menu and search for Character Map and hit
Enter.

Step 2: Once the
Character Map launches, look for the character that you want to add >
Select that character and click on Copy.

Step 3: Go to the email that
you want to add the character and paste the character by pressing the ‘Windows’ key and the ‘V’ key from your keyboard and see if the characters are disappearing.

​Hope it helps.

 

"Chinese Characters" program delaying shutdown - a different approach.

Hi,

Thank you for your response.

• As you have mentioned this happens only in the Admin account, is it local account set as admin account or the Microsoft account?

I would suggest you to check the all apps list and check if that Chinese character app is present.

After you try the above steps and share us the results what happens we can proceed with the further suggestions.

Please post us back with the results after troubleshooting the above steps and check.

Keep us posted to help you better.

 

double characters

Hi Jay, my name is Max and I'm an independent advisor.

I suggest you check if your keyboard is faulty. Connect the keyboard to a different USB port (if it is a USB keyboard) or a different computer.

If your keyboard is not a culprit, perform the steps below to disable Num Lock:

- Go to the Start menu to find On-Screen Keyboard, open the On-Screen Keyboard and check if characters are doubled when typing

- If the characters are doubled when typing, type a character to check if the Fn + Num Lock keys are highlighted while typing

- If yes, press Fn + Num Lock keys together on the keyboard to disable the active Num Lock and check if it helps.

If Num Lock key is active, it results in characters being typed twice.