Windows 10: My keypad mouse stopped working, how do I fix it?

I got the Windows 11 model VGKE a few weeks ago, and I bought a wireless mouse with it, however after about a week of using my wireless mouse, the keypad on my laptop itself stopped working. How do I fix it?

:)

 

N 79 keypad stops working

I know this isn't a hardware issue for sure. The keypad is fine as such. Everytime I restart the phone, i can use the keypad for the first few seconds and then it just stops working. The only key that works is the power on/off switch. Any suggestions as
to how i could fix this issue ?

 

Wireless mouse and keypad not working

Original Title: john

I downloaded Windows10 and now my wireless keypad and mouse are frozen and I cannot access my PC. Both the mouse and keypad worked fine before the download. How can I fix this problem.

Should I uninstall the upgrade and if so how do I do that with my mouse and keypad frozen

 

Microsoft Sculpt Comfort Mouse - stops working

Recently after an update to Windows 10, my Microsoft Sculpt Comfort Mouse stops working.

After looking at some posts. The following steps seem to work.

In Device Manager, under Bluetooth uninstall devices, then under actions Scan for hardware changes.

This seems to work and the mouse works again however, these steps are repeated over the course of the day as the mouse stops working randomly.

I also notice that under other devices I have a number of devices that seem to be unknown





I also have a Microsoft phone 950xl and 640 however these drivers are for other nokia phones which we do not have.

Can someone suggest a permanent fix to (a) the Bluetooth mouse not needing to be reset the way I have been doing this (as listed above) and (b) a fix for these other devices.

The laptop I use is a Dell Inspiron 15 - 7000 Series