Windows 10: my laptop blue screens when i unplug my headphones

i use an omen 15 and ive had a problem where my laptop blue screens when i unplug my jbl wired earbudsive searched for a fix but cant find one

:)

 

Blue Screen after unplugging HDMI and on battery power

Hello!

Here's the scenario of a blue screen that I can reliably reproduce....

• I'm presenting off my Dell Precision 5510 (Windows 10 Pro version 1709 Build 16299.248, 64-bit, 32GB RAM, Intel i7-6820HQ @ 2.70Ghz) while plugged into power. The laptop is connected to a projector via HDMI, with the screen extended (allowing me to see
  one thing on my laptop monitor and other content displayed on the HDMI connected projector.
• Presentation is done. I unplug from HDMI without toggling to displaying only on my PC screen. I just unplug the HDMI cable.
• I unplug from the power supply (thus now on battery power) but have not turned off the laptop or put it in standby.
• I work on some follow-up tasks..... In a matter of minutes the laptop slows, locks, and blue screens.
• The blue screen code varies, but the message about collecting data never goes above 0%.

If I toggle to displaying only on my PC screen, I seem to avoid the blue screen. Also, if I'm under power, it doesn't seem to happen. Finally, if I unplug from power but don't unplug the HDMI, I'm fine. It's when I unplug from HDMI and go to battery power
that the failure happens.

Nothing shows up on memory diagnostics.

Thoughts? Thanks!

 

Unable To Connect Boase Headphones To ASUS Laptop.

Hi Chris,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. What is the model number of the Bose headphone?
   
2. How are you trying to connect the headphones to the laptop?
   
3. What is the model number of your ASUS laptop?
   
4. Are you using a wired or a wireless Bose headphone?
   

I suggest you to follow the steps mentioned in Connecting To A Computer
and try connecting your headphones to the laptop.



If you are still facing issues connecting the headphones to the laptop, I suggest you to elaborate on the issue, so that we can understand the concern and reply to us to help you further.

 

Bluedio Headphones Turbine Monitor Causes blue screen while connecting or after connecting.

I recently bought a Bluedio headphones TM which works fine with my phone but when connected to my laptop which is a HP 350 g1, causes blue screen each time connecting to my laptop or even if it connects when i switch output options for the headphones i
get blue screen, and the laptop restarts. I tried testing the sound with the sound hardware tests and i actually get the system sounds on the headphones but nothing else works until it goes to that blue screen.

I tried some issues that i found on google where it suggests to set the updates on bluetooth from manual to automatic and followed the steps but it didnt help.

Hope someone here could help me.

Thank you.