Windows 10: My laptop camera cant save my photos and videos

This is the error message:


Something went wrong
Sorry, we weren't able to save the photo.

If you need it, here's the error code:

0xA00F424F<PhotoCaptureFileCreationFailed> 0x80270200



What can I do to fix this issue?

:)

 

When I take a photo of myself with my laptop camera, what directory is it placed in?

By default, your pictures should appear in your Pictures\Camera Roll folder. If they aren't there, follow these steps to figure out where they are being saved:

1. Take a picture with the camera app.
   
2. Click the thumbnail of the picture you just took at the bottom right of the app.
   
3. When the photo viewer opens, click the three dots (...) at the top right and select "File Info".
   

A panel will then appear and it will tell you the directory where your picture is located.

If you created your account picture by going to your account settings and then selecting "create your picture -> camera", then the picture will not have been stored in your camera roll. It will be located in %AppData%\Microsoft\Windows\AccountPictures as mentioned by @kicken.

 

cannot upload camera or camcorder pics & videos

Hi Scott,

Thank you for posting your query in Microsoft Community.

I understand that you’re unable to import photos and videos after upgrading to Windows 10.

This could be due to incorrect Auto play settings. I suggest you to follow the steps as shown below and check if it helps.

• Plug in the Camera.
• Go to Start and type AutoPlay Settings.
• Choose AutoPlay Settings.
• Under your Camera Device, choose the option "Import Photos and Videos."
• Exit Auto Play Settings and check if the issue persists.

You may refer to the article “Import photos and videos from a camera, phone, or DVD” for more information:

http://windows.microsoft.com/en-ca/windows-8/import-photos-videos



Note: Steps applies to Windows 10 as well.

Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

Thank You.

 

Missing apps: Store, People, Photos, Games & Camera on upgrading to 10

Thanks for replying spunk. That's the 'alphabetical' list I was referring to, none of these apps are in that 'All apps' list. Any more suggestions?