Windows 10: My laptop can show 144HZ, and my monitor can show 165HZ. But the maximum i can check on de...

My laptop can show 144HZ, and my monitor can show 165HZ. But the maximum i can check on de graphics settings is 120HZ. I dont understand how this can happen. How can i change it so it shows 144HZ?

:)

 

144Hz and 165Hz are no longer available on brand new monitor

I received an Acer Nitro RG241Y monitor (Full HD 65Hz) and tested it extensively this afternoon, and 144Hz was working just fine over HDMI from my laptop with an Intel Xe Graphics (core i5 11th gen) GPU. Then I moved the monitor to my bedroom desk and for some reason it's now limited to 120Hz, as 144 and 165 Hz are missing from Windows Settings and Intel control panel. I tested different cables (including the one that came with the monitor), both HDMI 2.0 inputs and nothing, it's capped at 120Hz now. I know 165Hz will usually only work over DisplayPort, but it was still supposed to show on the refresh rate list.

Any idea on what might have caused 144 and 165Hz to be AWOL after turning off the monitor and moving it to another room? Does anyone know how to get these refresh rates back? Is it a graphics driver or Windows bug? Here are screenshots where 1080p144Hz and 1080p165Hz are listed as supported modes on Intel graphics panel, but are missing from refresh rate dropdown list. Like I said, both rates were available earlier today and at least 144Hz was working.

 

144Hz and 165Hz are no longer available on brand new monitor

But can you get 144Hz over HDMI to show? My laptop doesn't have a DP port, but both 144Hz and 165Hz were showing when connected via HDMI, and 144Hz was definitely working. I don't have my desktop PC available to test this monitor my video card, as I have sent my motherboard to RMA.

edit: I found out the cause, it was 10-bit color depth that made 144 and 165Hz unavailable. After switching back to 8pp, both rates reappear, and 165Hz is working over HDMI, to my surprise. Anyway, I'll leave the monitor at 120Hz and 10bpp. The issue is that I can't get HDR to work at all, but I'll create another thread.

 

144Hz and 165Hz are no longer available on brand new monitor

I just noticed some things..
In Windows display config I can see the 165Hz refresh rate but in the Nvidia control panel
it only shows up to 120Hz under

First one shows the capped refresh rates because of the UltraHD, HD, SD category.... hmm...





BUT! if I scroll down to the PC category I can get the 165Hz to display... lol




will try it out now...
IT WORKS at 165Hz now.. lol