Windows 10: My laptop can't connect to WiFi

Hi, My laptop no longer connects to Wifi. When it rarely connects, it doesn't last long and the signal is always very low, from all networks. I can connect the same networks on other portable devices. Currently, I can only access the Internet through a cable connected directly to the network. Wifi does not work. What should I do to correct these problems?

:)

 

Cannot connect to wifi with laptop

Hi,

We would like to isolate this issue that you're having right now. We suggest that you try the steps below:

• 
  Go to Network and Sharing Center.
  
• 
  At the right pane, click Change adapter settings.
  
• 
  Right click on your connection name (WiFi name) and Properties.
  
• 
  Click the Configure... button.
  
• 
  Go to Power Management tab.
  
• 
  Uncheck/disable the radio button for "Allow this device to turn off this device to save power".
  
• 
  Restart the PC (Important)
  

We will wait for your response.

Regards.

 

laptop can't find wifi but connects with ethernet cable

Please try these troubleshooting steps that may help.

1. Make sure the router SSID broadcast is on.
   
2. Change the wifi channel to see if it resolves the problem.
   
3. Enter the SSID and WPA2 password manually and see if the laptop connects.
   
4. Temporarily turn off the encryption.
   
5. We go into device manager & check updates for wifi drivers, we may need to simply update the driver.
   
6. We go to Settings - Network & Internet - Status - Change Adapter Options, then right-clicked 'Ethernet' and disabled it. We do the same with wifi. Then we (with Ethernet still disabled) enabled wifi. It should re-connect to your wifi after a while.
   
7. We have to disconnect our Ethernet cable from our laptop and follow the steps:
   Start>Control Panel>Network and Sharing Center>Manage Wireless Networks and remove all wireless connections by right click on it and select Remove network from the drop down menu. After doing this, close the windows and scan for the wifi networks.
   Click on the available network and select connect. After a while, we will be asked to give a password for our wifi connection. Type the password and click on connect button. And now will be connected to our wifi network via wireless.
   
8. First is to disconnect the internet cable from the laptop then uninstall/reinstall the wifi adapter.
   Go to Device Manager and uninstall the wifi adapter.
   Once uninstalled, reboot the laptop and it should reinstall the driver automatically.
   After the reboot do try connecting to your wireless network again.
   If all these will not work, do also make sure that the wireless adapter is enabled. Depending the model of your laptop there should be key combinations on how to enable/disable it.
   

 

Internet through wifi connection

Hi Sammy,

A few possible reasons can cause WiFi connection issues. To help us identify the cause of this problem, we would like to know the following information:

• Can you connect to the WiFi hotspot of your router? If yes, what is the status of the connection?
• Does your laptop automatically connect to the WiFi? Do you need to type a password when connecting?
• Can your laptop detect other WiFi hotspots around your location?

In the meantime, let's run the Network troubleshooter while connected using WiFi. The Network troubleshooter can help diagnose and fix common connection problems. To run it, follow the steps below:

• Click Start.
• In the search bar, type Network problems, and then select Identify and repair network problems from the list of results.
• Follow the steps in the troubleshooter and see if that fixes the problem.

Keep us updated on the status of the issue, and we will be glad to assist you further.