Windows 10: My laptop can't recognize SubZero CommandKey25 Universal MIDI Controller - Help!

My laptop can't recognizeSubZero

CommandKey25 Universal MIDI

Controller, It did worked in first time but

not any more

I did updated Windows 10 and I Tried to

change the MIDI USB cable didn't worked

either

:)

 

USB Midi Keyboard not recognized (Windows 10)

Hello Annu,

I tried the two options but my Midi Keyboard still does not work with my Surface Pro 4.

I know the device is connected and recognize (I can see it in the device manager).

Any other ideas?

 

Windows 10 not recognizing class-compliant MIDI Keyboard Controller

TL;DR: can I force Windows to use a MIDI driver when it mis-recognizes a device?

Basically, Windows will see the device, think it is a Generic USB Audio device instead of a MIDI controller, and installs the wrong drivers (without errors). the result is that I cannot use the device as a MIDI controller, which is, well, pointless.

Specifically, I'm using an Alesis V61 MIDI Controller: Alesis V61

It worked last summer, around July, but I've updated Windows since then. When I plugged it in via USB, it told me that it was "Setting up the device," but it ended up classifying it as a "Generic USB Audio Device" which is
wrong. In the device manager, it is listed under "Sound, Video, and game controllers."

I know the keyboard still can communicate, as I used an Alesis program to test it. However, since Windows does not recognize it as a MIDI device, it cannot be used for MIDI applications (an easy one to test is at multiplayerpiano.com).

Here, Alesis claims that the V series controllers they make (including the V61) are
MIDI class compliant, and thus
have no manufacturer drivers. Instead, they use generic, Microsoft-provided midi ones.

Naturally, the troubleshooters cannot identify the problem (most have nothing to do with hardware and devices other than keyboards, mice, and wireless things anyways), and the "Add a device" option seems only to work with wireless devices,
which this is not.

I have also tried restarting my laptop, unplugging the device and uninstalling it using the device manager, and searching the internet for answers. Many sites pointed to having 10 MIDI devices, but I only have this one. I have found some dead-end threads
and many that point to specific manufacturer drivers, which obviously don't apply here.

I'm using Windows Version 10.0.17763 Build 17763

Thanks for your help!

 

MIDI Devices not recognized in Win 10

We would suggest you follow the methods below:

Method 1: Run
the Hardware and devices troubleshooter

1. Open
Control Panel.

2. Write
Troubleshooting
in the search box right up corner and hit
Enter.

3. Click on
Troubleshooting
tab.


4. Click on
View
all option on the upper left corner.


5. Select the
Hardware
and
Device
options from the list.


6. Click
Next to run the Hardware
and
DeviceTroubleshooter.


Method 2:
Disable and re-enable all the Universal Serial Bus
(USB) controllers.

The USB controllers represent the USB ports in Device Manager.

To disable and re-enable the USB controllers, follow these steps:

1. Open
Device Manager.

2. Expand
Universal Serial Bus controllers.

Note: You might
have to scroll down the list to find this item.

3. Right-click the first USB controller under
Universal Serial Bus controllers, and then click Uninstall to remove it.

4. Repeat the above step for each USB controller that is listed under
Universal Serial Bus controllers.

5. Restart the computer. After the computer starts, Windows will automatically scan for hardware changes.

6. Reinstall all the USB controllers that you uninstalled.

Let us know how it goes.