Windows 10: My laptop crashes whenever I try to exit a video game

My HP elitebook 820 G3 (with windows 10) has recently begun to crash when exiting video games. That's right, everything is perfectly fine when I'm playing, but once I hit the quit button and the game closes, the whole machine instantly crashes. All games I've tried so far cause this.

The logbook always says it's a "kernel power 41" error. I tried to fix it by updating the BIOS, updating processor drive, disabling drive shut down, and disabling hybrid sleep, but nothing worked (although the logbook started also showing "distributedCOM" now).

What the hell is going on and what do I do?

submitted by /u/Obamos_Bin_Laden
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:)

 

white screen after exiting game

Hi Alex,

Let us isolate your concern to help us determine what's causing the white screen after you exit the game. Please answer the following questions:

• Are there any recent changes or updates made on your laptop?
• Did you run the World of Tanks game on the same laptop where you encountered the white screen after exiting the World of Warships?
• What troubleshooting steps have you done so far aside from restarting the laptop?

We'll wait for your response.

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Black Screen issue for Exclusive Fullscreen mode when exiting or Alt+Tab to Desktop

Hi,

Issues with exiting from a game in full-screen mode may occur due to several reasons. It is possible that your video card driver is not updated or not compatible with the current configuration of your PC. To properly isolate your concern, please provide
us the following information:

• Are you using a dual monitor display?
• Does the issue occur when exiting the games from windowed mode?
• What troubleshooting steps have you tried so far to resolve the issue?
• Have you tried to update your video card drivers?

In the meantime, we suggest that you install all the critical and important Windows Updates on your computer by following the steps on this

link.