Windows 10: My laptop doesn't recognize my external monitor after updating to windows 24H2

Discus and support My laptop doesn't recognize my external monitor after updating to windows 24H2 in Windows 10 Software and Apps to solve the problem; After upgrading my laptop to windows 24H2 I stop recognizing my external monitor.Both my laptop and external monitor are modern, my laptop has an... Discussion in 'Windows 10 Software and Apps' started by Elias Esperanza, Feb 27, 2025.

  1. My laptop doesn't recognize my external monitor after updating to windows 24H2


    After upgrading my laptop to windows 24H2 I stop recognizing my external monitor.Both my laptop and external monitor are modern, my laptop has an Nvidia RTX 4060 GPU and my monitor is an MSI 2K.I already tested my monitor with a laptop that has a version of windows prior to the 24H2 and it works perfectly, I also tested it with a laptop that has GNU Linux and it also works perfectly.

    :)
     
    Elias Esperanza, Feb 27, 2025
    #1

  2. Laptop suddenly stopped recognizing the external monitor

    Hi,

    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask if the laptop is unable to recognize only the external monitor or other external devices also.

    I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

    • Click on the Start button, and type “Troubleshooting” on the search bar.
    • Click on “Hardware and Devices”.
    • A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.

    Hope the information is helpful. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Feb 27, 2025
    #2
  3. Igal_1234 Win User
    Laptop suddenly stopped recognizing the external monitor

    Original Title: Igal

    Hi,

    I am using Samsung series 5 Ultra laptop. installed windows 10 and upgraded to office 2015.

    my laptop suddenly stopped recognizing the external monitor (HDMI connection). checked on a few different cables and monitors but nothing happens.

    anyone has any suggestion how to fix this problem?

    Thanks
     
    Igal_1234, Feb 27, 2025
    #3
  4. delpi767 Win User

    My laptop doesn't recognize my external monitor after updating to windows 24H2

    No display on laptop's external monitor-Monitor recognized but blank

    After the recent Windows 10 update, my wife's laptop no longer displays on the external monitor. All was well before the update.

    I am comfortable that Windows sees the monitor because clicking on Display Settings shows two displays. If I unplug the HDMI cable, only one display is shown.

    I have confirmed that the monitor works by trying it with another laptop. I have also changed the HDMI cable between the laptop and the external monitor.

    Device manager reports that I have the latest display driver installed.

    I would appreciate any and all suggestions.
     
    delpi767, Feb 27, 2025
    #4
Thema:

My laptop doesn't recognize my external monitor after updating to windows 24H2

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