Windows 10: My Laptop for a few days have been experiencing BSOD how do i solve this issue?

For the last few days, my Laptop have been experiencing BSOD at random intervals, sometimes it took only few minutes after turning on the laptop, at other it took few hours after turning on.I have looked at the event viewer and it looks like this:"The computer has rebooted from a bugcheck. The bugcheck was: 0x0000007e 0xffffffffc0000005, 0xfffff80384160599, 0xfffff4014f21b3b8, 0xfffff4014f21abd0. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: e95a5e4f-7aa3-437c-91c

:)

 

Multiple Issues After Resetting Laptop

Hi,

I recently reset my laptop and since then I've been experiencing a whole host of issues:

• Windows search bar doesn't work
• Shop app won't open
• Won't allow me to change location settings
• Clock/calendar on my toolbar is unresponsive when I click on it

Any ideas what the problem might be, please? Advice / suggestions are very much appreciated!

Cheers,

 

BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL

I have been getting random BSOD (DRIVER_IRQL_NOT_LESS_OR_EQUAL - Source: nwifi.sys) in the last 3 days. They seem to only appear when playing videos on YouYube, but it might be a coincidence.

What has changed in the last 3 days?

Nothing on the laptop itself. I plugged in a new keyboard and mouse (both USB), and a USB hub (USB-C).
I also installed new drivers for the Intel Graphics and "Intel(R) Dynamic Platform and Thermal Framework Manager" as suggested by Dell Driver Updater, but this was an attempt to fix the BSOD, which already happened before updating these drivers.

What are the laptop info and specs?

• Text version: MEGA
  
• Speccy version (can be imported into Speccy): MEGA
  
• MsInfo32 Output: MEGA
  

Most recent dump files?

This is the content of C:\Windows\Minidump: (all 3 are the most recent BSOD dumps and match with the date and time of the BSODs)

MEGA
MEGA
MEGA

What have you tried?

I have checked with the Dell System Detect utility to see if all the drivers were up to date; 2 weren't and I updated them (as written above) but that didn't solve the issue.

I have cleaned the system Registry with the CCleaner utility, but that didn't solve the issue.

What can I do?

EDIT:

Upon suggestion, I updated the killer drivers.
All seemes fine of a while, then, after the laptop went to suspended state, I noticed the external mouse stopped working, while the touchpad worked.
After plugging and unplugging, I rebooted.
Laptop stuck to reboot for 6 min (usually takes 6 seconds) then BSOD: DRIVER_POWER_STATE_FAILURE.

Log:

MEGA

 

BSOD due to netadaptercx.sys after waking the PC from Sleep

Hi Prakhar,

The steps you suggested did not solve the problem. I am still experiencing the BSOD when waking the computer from sleep. If you have an other suggestions they'd be greatly appreciated.

Regards,

Chris