Windows 10: My laptop freezes when I right click and mouse over "new"?

My laptop lately has been freezing whenever my mouse hovers over "new" in the menu that pops up after you right click on the desktop. It didn't use to do this, and I'm not sure what has changed or how to fix it. I encounter this problem a lot when I try to make a new folder on my desktop, and if I'm moving my mouse down to click on personalize instead- it still freezes anyway when the mouse moves over "new". Usually it just freezes for a few seconds, but sometimes the taskbar and all of my icons on the desktop disappear and then reappear a few seconds later which I can only assume to be it crashing and then coming back. Is there anything I can do to fix this problem? I tried searching it up online but couldn't find anything.
Thanks!

:)

 

mouse freezes and then right click wont respond


Hi guys. 4 days ago my mouse in my dell precision windows 10 laptop started freezing. The right click would not respond at clicking. i did alt+ctrl+shift renewed the windows explorer and then the left click function of the mouse would be reed but I had no right click.
I called dell and they came and changed the entire mouse pad but still no success.
I downloaded the shellexview as was proposed in another thread and followed the steps to disable the pink ones, still no result.
Today I did format in the laptop and reinstalled windows 10. a few hours later the problem was back. After the format I installed again shellexview and repeated the steps. still no result
I am running out of options. Please any help would be greatly appreciated

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!

 

Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.