Windows 10: My laptop has been locked with bitlocker, is it possible way to find which mail id...

My lenovo laptop, after 1.5 years using, recently locked with bitlocker, so it is possible to get the mail id used from recovery identifier?Note: we don't know the recovery key

:)

 

Bitlocker frequently locking computers

Thanks for your reply. Unfortunately these suggestions don't really fit our needs. We want to use BitLocker and don't want to disable it. The problem we have is that it locks some of our computers from time to time. Ideally we will make use of BitLocker but not have it blocking our computers.

I have tried:

1. Turning off BitLocker
   
2. Installing all Driver and Windows Updates
   
3. Turning BitLocker back on again
   

Maybe this will help. We will wait and see.

 

Bitlocker

Hi,

Some background

• I have a Lenovo / Windows 10 laptop. It was purchased 2 years ago and I have never encountered or installed BitLocker on it.
• I am at university and access my university account through the laptop - OneDrive, Office 365, Outlook etc.

The problem

• On starting my laptop, I am asked for the BitLocker recovery key.
  • To retrieve the key it provides a link which directs me to my university account (microsoft account), however I have no privileges (+ don't have the encryption key).
  • I am also given a key ID & the Drive Label for my laptop.
• I phoned my Uni IT support, who were not very helpful and said as it was a personal laptop they could not be of any assistance.
• I would rather not reinstall Windows as I have my Uni notes on the laptop.

Questions

• Which of the below is possible.
  • Bitlocker was preinstalled on my computer and somehow got triggered
  • Bitlocker was triggered due to my interactions with the universities applications, given that the link is to my university account.
    • Or could either of these be possible.

Summary

• Basically I would like to know if it is possible to confirm that it is the use of the universities applications that has resulted in the triggering of BitLocker and not something else?

 

Drive has been locked with Bitlocker after Windows Reset (Bit Locker / Microsoft account has not configured)

Dear Microsoft,

1. I have Pre-Installed Windows 10 Home Edition in Dell Laptop.
2. Due to some performance issue, I have done Windows Reset which done successfully & work fine.
3. After that, 1 Drive(F Drive) has been lock out of 3 Drive (C Drive – D Drive -E Drive).
   
4. By clicking it shows Bit Locker activated & asking for Key to unlock.

I heard first time for Bitlocker after getting pop message.

Please note below remarks;

1. I am the 1st user of this laptop provided by my organisation.
2. I have not created any of Microsoft account & linked with this laptop.
3. I have not activate Bit Locker during period of usage (since 1st day of use to till reset of Windows).
   
4. I am using two email : one is of office365 official id & second is gmail personal id.
5. I have logged in login.live.com by gmail id but not found any devices details.
6. I have tried to logged in by office365 id, but not having such id in
   login.live.com

Requested to kindly suggest the needful steps to unlock the drive / retrieve data of locked drive.

Pinkesh Bhatt