Windows 10: My laptop has been stuck on lock screen and it doesn't want password like it normally does...

It switches users and creates a new user and the sign in doesn't work when I click it What could be done

:)

 

Computer stuck at lock screen and after Anniversary Update on Windows 10

The first suggestion is not helpful since the problem is that we have many open programs stuck behind the lock screen.

I have run into this problem and tried the On-screen keyboard but it does not help.

An additional data point is that it does not matter what password is entered.

Enter correct password -> spinner shows up, after about 30 seconds the spinner goes away and the screen remains locked.

Enter blank password (simply hit Enter) -> same behaviour as above.

The behaviour is the same whether using physical or On-screen keyboards.

 

Lock screen image stuck

hello,

I have one PC stuck with the mountains lock screen image and another one with a nicer but still stuck image with the "thanks for sending us feedback" caption, usually there's do you like yes or not.

Is it a problem on MS end this time? I tried the reset steps so many times, usually after 10-15 minutes the lock screen picks up when there's the mountain one for any reason, but not this time.

thanks

 

Upgrade to windows 10. Current password doesn t work

Hi,

Thank you for posting your query in Microsoft Community.

Sorry for the inconvenience caused. I will assist you with this.

Please let us know

• Are you logged in with a local account or Microsoft account?
• Have you tried typing the password with On-Screen keyboard?

I would suggest you to try the following steps and check if it helps.

Step 1: On-Screen Keyboard

You may use the accessibility options to pop open a on-screen keyboard and type the password from there to make sure you are typing the correct password.

If the issue persists,

Step 2:

If you see your email address listed there, it must be a Microsoft account. You will be able to reset the password and log in if your PC is connected to internet.

Refer,

I can't sign in to my Microsoft account - Microsoft Support

Hope this information was helpful.