Windows 10: My laptop has forgotten everything that it's done for the past week...

Hi -

Sorry if the subject line is a bit vague but I couldn't think of a better way of putting it.

I put my laptop into Sleep mode last night (running windows 10) and when I woke it this morning all of the files I'd worked on/created/downloaded over the past week had gone. This also applied to the desktop changes I'd made (ie which apps appear in the launch bar at the base of the screen) and even my internet browsing history - this shows everything I've visited today and then it continues with last Sunday - one week ago!

It has retained any software I've loaded (though not the desktop shortcuts) but it acts as though I've never used them before and I have to go through initial set-up or registration again. I've also got all of the files that have sat unaltered over the past week but everything i've looked at is completely gone.

Not so much a case of crying over a few lost files but I really need to understand what may have happened so it wont happen again.

Any ideas?

Thanks very much,

DT.

:)

 

No audio on laptop

There has been no audio on laptop SPEAKERS since the past week. The laptop is Lenovo G580. But the sound comes from
HEADPHONES OR EARPHONES, when they are connected to laptop. What must be done?

 

My emails are not syncing for the past week.

Hi,

Thank you for posting your query in Microsoft Community.

I can understand that must make you feel upset and we will work toward fixing this situation for you.

Just to clarify, you are referring to syncing problems in Windows Mail App, is that correct?

If so, I would suggest you to try the methods below and check if it helps.

Method 1: Apps Troubleshooter

Try running the Apps Troubleshooter .

An automated troubleshooter is a tool that can find and automatically fix some problems with your computer. These troubleshooters aren't designed to fix every problem, but they're a useful tool to try because they can often save
you time and effort.

Method 2: Remove and re-add account

Try removing and re-adding the account and check if the issue persists. Follow the steps given in the help article below.

Resolve sync issues in Mail and Calendar
apps in Windows 10. Also, try the different troubleshooting steps suggested in the help article.

Method 3: Uninstall and re-install Mail App

If that doesn't resolve the issue, I would suggest you to uninstall and re-install the app and check again. Follow the steps given below:

1. Type windows powershell in the search bar.

2. Right click on Windows powershell
and run it as administrator.

3. Type the following command and press enter:

Get-AppxPackage *windowscommunicationsapps* | Remove-AppxPackage

4. Re-download the app from Windows store.

Hope this helps.

Let us know if you need further assistance, we will be glad to help.