Windows 10: My laptop has started going to sleep when I am using the keyboard

My laptop goes to sleep when using the keyboardBut when i use an external keyboard it doesn't happen

:)

 

Laptop going to sleep when i play games

Hi Sammy,

There may be some issues with your settings that lead to this problem when you play games on the laptop. Kindly answer these questions so we can help you with your concern:

• Do you get any errors when you start the device again?
• Did the issue start after applying changes or installing updates on your laptop?
• Does the problem happen when the device is plugged in to a power source?

To know how you can check if updates were installed on your device, go to
this page.

Let's review the Power & sleep settings to further identify the problem. Follow these steps:

• Click on Start.
• Open Settings.
• Choose System.
• Go to Power & sleep.
• See if any of the current settings enable Sleep when using your laptop.

You can also run the Power Troubleshooter to get more details about the issue. Refer to the following steps:

• Click on Start.
• Type Troubleshooting then press Enter.
• On the left panel, click on View all.
• Choose Power and allow the troubleshooter to run.

Let us know if you find anything.

Regards.

 

Laptop Does Not Sleep Automatically/Screensaver never starts

My laptop does not sleep automatically...ever when connected to the Microsoft Designer Bluetooth Keyboard and Microsoft Designer Bluetooth Mouse with the laptop closed and connected to a Monitor. Here are my Power & sleep settings:





Also, no matter how long I leave my system untouched, the screensaver never starts. Here are those settings:





Any suggestions? I am under the assumption that resolving one issue would resolve both.

Here is the output of powercfg /lastwake, powercfg /requests, and powercfg /waketimers





The listed waketimer presumably is required by Acronis backup as I have a backup scheduled at 4am daily.

 

wake from sleep issue in windows 10

Hi,

Thank you for posting your reply. Apologize for the delay in response.

I suggest you to check which devices are configured to wake up the computer from sleep by following the steps below:

• Right click on Start icon and select Command Prompt (Admin).
• Type the command line below:

Powercfg /devicequery wake_armed

3. Check if the devices (Keyboard, Mouse, Ethernet cable) are listed.

If the system is not going to sleep and going to Hybernate, the only option to wake up is to press the Power button.

Hope the information is helpful.