Windows 10: my laptop HP has no sound anymore.. what can I do ?

my laptop HP has no sound anymore.. what can I do ?

:)

 

HP Pavilion X2 upgrade to 1709 - no sound

I eventually got my detachable laptop to upgrade to Fall Creator, and was very pleased, then noticed that when I received notifications there was no sound, checked all the usual suspects, volume, system sounds, drivers, etc even plugged a headset in, no sound. Using the HP troubleshooter, its first step was to take me through Windows troubleshooter, through the drivers uninstall, it even had me reset my BIOS. HP have a hardware tester built into the UEFI, and on following the instructions, sounds out of the speakers, indicating a pass, but still no sounds from W10. The last suggestion from HP was to update the BIOS, however knowing the system worked before the upgrade decided against that. I followed the roll-back instruction, and after noting the audio drivers in 1709, found the same drivers in the roll backed version, but the sound was working again - bizarre!

 

sound distorted after windows 10 anniversary upgrade

This is where I'm at on my HP laptop with Windows 10 and the Anniversary update.

I completed step #3 "hardware and sound" but that took me to an option for "sound, speakers." There was no "properties" as step #4 suggests. I selected "sound, speakers" and then found "properties." After selecting "properties" there was no "enhancements
tab" as step #5 suggests.

Regardless, I then uninstalled the realtek audio driver. I noticed that when I did this without restarting my laptop that the sound was now tinny, but not distorted as it was previously. After restarting, the sound was again full, yet distorted.

Realtek still shows in my programs list, though it shows no memory is used.

Thanks for your continued help.

 

Sound comes out of laptop instead of TV when viewing a DVD

Sorry everyone, I forgot to come back to say I solved the issue! I did it like this:

• Right-click speaker icon in the tray
• Click on "Sounds"
• Go go to the "Playback" tab"

There are two speaker devices listed:

1. Digital Output (with a TV icon)
2. Speaker/HP (my laptop speakers)

I disabled Speaker/HP, and then Digital Output automatically took over, which made the sound come out of the TV.

Problem solved!
Thanks for the suggestions and advice that helped steer me in that direction. *Thumbs