Windows 10: My laptop ia freezing since 1 hour neither of the keys, mouse, touchpad is working

Hi there, my laptop ia freezing since an hour and neither of the keys, mouse, touchpad, buttons are working at all.

:)

 

I want to disable touchpad on Dell laptop


Hello everyone,
My laptop's touchpad works and I don't want it to, because I prefer a mouse. It's a Dell Inspiron 11 3000 series on windows 10 OS.

What I have tried that hasn't worked:

• start<settings<devices<mouse & touchpad<additional mouse options. This opens a window called Mouse Options which has 5 tabs up top, none of which involve the touchpad. The Hardware tab shows 2 devices: the mouse itself, and the USB. No touchpad there.
• windows key+x<mobility center. No touchpad to be found.
• various function keys. No options for touchpad on/off.
• device manager<mice and other pointing devices. Again, only the mouse and usb show up. It appears the touchpad is working without a driver, which is a little spooky.

Any other suggestions? I could try downloading a third party driver, but that seems like a step in the wrong direction.
Thanks

 

laptop keyboard and touchpad not working

Problem: computer starts up normally and goes to the password log-in screen, but nothing happens when I try to enter the password. The computer doesn't appear to see any keystrokes.
Solutions tried:

1. rebooted
2. removed and replaced main battery
3. attached USB keyboard
4. hit Enter key on startup: successful in opening the Advance Options menu, but am unable to take any of the actions because all require that I enter the laptop password
5. looked for an onscreen keyboard, but there isn't one because this isn't a touch screen computer

Why I think this is a Windows issue:

1. the computer recognizes when I hit the Enter key on startup
2. the USB keyboard doesn’t work
3. the keyboard touchpad doesn’t work, but the attached USB mouse DOES work

 

Windows 10 touchpad and mouse not working.

Hello David,

We realize the inconvenience you are experiencing with Touchpad and Mouse not working. We will certainly help you.

• Does the issue occurred for First using Microsoft Word or this issue occurs only when using Microsoft Word?
• Have you installed all pending Windows updates?
• Have you tried restarting your system and check if the issue persists?

This issue might have occurred due to faulty or corrupted Touchpad and Mouse drivers. Let's try updating the drivers and check if it helps:

Step 1: Follow the steps to update drivers:

1. Right click in the Start button.

2. Select Device Manager.

3. Click on the Touchpad and Mouse device and expand it.

4. Right click on the devices and select update drivers.

Step 2: If the issue persists,
uninstall and reinstall the drivers.

1. Press
Windows key + R key.

2. Type
devmgmt.msc and press Enter.

3. In device manager go to the touchpad and Mouse devices.

4. Right click and
uninstall.

After you uninstall the drives, I suggest you to reinstall the latest drivers from the manufacturing website and check.

For reference:

How
to: Install and Update drivers in Windows 10

Let us know the status of the issue. We will be happy to assist you further.

Thank you.