Windows 10: My laptop is experiencing booting difficulties and I have forgotten the password to the...

I had gone into msconfig and changed my memory to max and I have watched many tutorials and I need a password, however I use a pin to sign in so I have no idea what to do.

:)

 

FORGOTTEN PASSWORD To gain access to Laptop

This is an old thread, but you could try the steps done here: Forgotten Password!!

 

FORGOTTEN PASSWORD To gain access to Laptop

To tell the truth, I must profess ignorance

When all this started I went through the following steps:.
1) Turn on the laptop picture of a fjord appears.
2) A left click on the screen causes the user name to appears with the password box under it.
3) Anything(or nothing) typed into the password box, with a tap to the enter key then brings the command to try again.

See, I can't seem to get anywhere except I somehow(during my efforts to try variations of the password hint) ended up getting a screen that was related(I think) to BIOS.
That allowed me to go through some settings(administrative?) and choose a password. I chose to do that.
Aha I thought.
All that did was give me a log in command box(for which I created a password) .
So now, instead of the 3 steps above I have to log in to get to the 3 steps above. A step I didn't have to do before.

What I'm trying to say is this(after all my fumbling about): that I still do not know the difference between a local user account or an MS account-linked user account.

All i know, at this point, is that I am stuck at step 3 and really am not sure what to do except maybe have my fiend reach out to ASUS.

I made a mistake in my first post. I do not have the OS disc. I have the ASUS DVD suite. I mistakenly assumed it was an OS disc. I talked to my friend and was told that her laptop came preloaded with Win10.

DVD suite listings
-Power 2go8
-E-Green
-ASUS Firmware Update
-Quick Install Guide

Thanks for your reply sir. I do appreciate it.

Regards,
Bruce

 

Forgotten password

Hi,

"What to do if you forget your Windows 8/8.1 password"

Change or reset your Windows password - Microsoft Support

If you've forgotten your Windows password, there are several ways to retrieve or reset it:

• If your PC is on a domain, your system administrator must reset your password.
  
• If you're using a Microsoft account, you can reset your password online. For more info, go to the
  
  Reset your password webpage.
  
• If you're using a local account, use your password hint as a reminder.
  

If you've tried these suggestions and still can't sign in:

• If you have Windows 8.1, you'll need to reinstall Windows.
  
• If you have Windows RT 8.1, you'll need to contact your PC manufacturer.
  

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Microsoft forbids any assistance being given in these Forums to help you bypass or "crack" lost or forgotten Passwords.

Here is the Microsoft Information outlining that Policy:

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Microsoft policy about lost or forgotten passwords

Technical support policy for lost or forgotten passwords

Cheers.