Windows 10: My Laptop is not playing audio

Discus and support My Laptop is not playing audio in Windows 10 Software and Apps to solve the problem; I just freshly installed windows on my Asus Vivobook S530FA. From Windows update, every driver was automatically updated. But after rebooting, it shows... Discussion in 'Windows 10 Software and Apps' started by Arafat RAl-amin, May 26, 2025.

  1. ARAFAT RAL-AMIN
    Arafat RAl-amin Win User

    My Laptop is not playing audio


    I just freshly installed windows on my Asus Vivobook S530FA. From Windows update, every driver was automatically updated. But after rebooting, it shows “there's no audio device installed”. I manually installed audio driver from manufacturer's website and intel's website and rebooted, but still “there's no audio device installed”. Even troubleshooter shows the same error message.

    :)
     
    Arafat RAl-amin, May 26, 2025
    #1
  2. KRISHNA PRASOBH V
    Krishna Prasobh V Win User

    No sound while playing audio and video files.

    Hi,

    I appreciate if you could answer to a few questions to narrow down to the issue.

    • Which is the application that you are using to play the files?
    • Did you try the same on a different player?
    • Did you perform any troubleshooting steps?
    As an initial troubleshooting step, I suggest you to check if the volume is set low or in mute state in Volume Mixer.

    • Right click on sound icon.
    • Open Volume Mixer check for the application that you are playing the files with and increase the volume and check.
    If the issue still persists, I would suggest you to run “Playing audio” troubleshooter to diagnose and fix the issue.

    Follow these Steps to run Playing Audio Troubleshooter in Windows 10.

    1. Type troubleshooting in the search bar.

    2. Select Troubleshooting.

    3. Select View all on the top left corner.

    4. Click on Playing audio.

    Also refer: Fix sound or audio problems in Windows - Microsoft Support

    Hope the information helps in resolving the issue related to the sound issue. Let us know if you need further assistance. We will be happy to help.

    Thank you.
     
    Krishna Prasobh V, May 26, 2025
    #2
  3. D F5
    D F5 Win User
    Audio Enhancement Disabed but wont play audio or video

    All the steps have been tried. I have been dealing with this issue since last week so many of the steps you suggested or sent had been tried already and a few more than once. The PC has been through a soft reset, a factory reset, and I also did your suggestion of the repair reset.

    I am still getting the same issue. When the audio enhancement is not on the audio does not play, the test tone audio fails, no local video files can play either. No YouTube videos or any online video plays. Youtube screen will say an audio rendering issue. Local audio files will give error and say it is unsupported coding...0X8000FFFF, when the enhancement is on there is no issue at all

    Drivers, Bios, chips etc are up to date. I have had this laptop for less than 2 months, so I did not really have any 3rd party software installed.

    Troubleshooter even suggest disabling the enhancement but again...this is the problem.
     
    D F5, May 26, 2025
    #3
  4. SANTOSH_RAI
    Santosh_Rai Win User

    My Laptop is not playing audio

    Subwoofer only plays bass in realtek hd audio manager

    Hi,

    Thanks for posting your query on Microsoft Community.

    I would suggest you to try running Audio troubleshooter
    and check if it helps.

    Follow the below steps to run Audio troubleshooter.


    • Type Troubleshooting in the Search area on the taskbar and select
      Troubleshooting.

    • Select Hardware and Sound.

    • Select Playing Audio under
      Sound       and follow the on screen.


    Hope it helps, reply to us with the status of your issue. We will be happy to assist you.
     
    Santosh_Rai, May 26, 2025
    #4
Thema:

My Laptop is not playing audio

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