Windows 10: My laptop is running slow after factory reset

About 5 months ago, I installed a game on my laptop which began to lag after a while and cause my laptop to slow down. Even after deleting it and factory resetting twice, my pc is slightly faster but still slow. My laptop doesn't have a virus. I've tried defragmentation, cleaning disk, adding drivers, lowering settings and it isn't becoming faster. My ram is 4gb and it's on 3.39gb usage. Pls help.

:)

 

Ive factory reset my computer but I can't use the mouse or the keyboard to select laugage

Hi,

A device like your keyboard and mouse is not detected during factory reset.
To help us determine the appropriate troubleshooting steps
that can resolve your concern, we would like to ask the following questions:

• Are you performing a factory reset on a laptop or a desktop?
• Is this the first time you perform a factory reset on your device?
• What troubleshooting steps have you done so far to resolve your concern?

In the meantime, if you're working on a desktop, we suggest that you try to use a PS2 keyboard just to bypass the installation process. Once Windows is up and running, you may now plug your mouse and keyboard to initialize Windows to detect these devices.

We look forward to your response.

 

Laptop has become extremely slow after factory reset

Evening,

I'm havibg an issue with my Hp laptop, it has become really slow after I factory reset it. There was no issue with the laptop prior to the reset and it was quick, now after the reset it takes around 4/5 second to open startup, and cannot run multiple windows
at once it either becomes really slow or one of the wibdow crashes. I do not remember exactly but I think that when I opened it after reset I was asked to update the software but I am not sure.

What shall I do tp fix this issue?

 

HP Laptop Windows 10 reset to factory default

Hi,

I realize that it must be difficult for you when things are not working as it should. Sorry to know that you are facing this issue. I will try to help you with this issue.

Please answer this question to get more clarity on this issue:

• 
  How are you trying to reset your pc to factory setting?
  

As you have a laptop, ensure that the laptop is not running on battery and the power cable is plugged in to the socket.

Let us follow the steps suggested by “Babu V” in the following thread that speaks about a possible solution for the related issue:

Error: “There was a problem resetting your PC”: Redirecting

Hope it helps.

Kindly let us know if you need any further assistance, we are glad to assist you.