Windows 10: My laptop is stuck at blue screen not restarting and it has a stop code:...

Please help me to fix this

:)

 

Blue screen Stop code: THREAD STUCK IN DEVICE DRIVER

Laptop occasionally randomly restarts starting with blue screen collecting error info.

And call a support person and give them this info:

Stop code: THREAD STUCK IN DEVICE DRIVER

Please help.

 

Stop code blue screen sdbus

Hello,

Stop errors (also sometimes called blue screen or black screen errors) can occur if a serious problem causes your device to shut down or restart unexpectedly. These errors
can be caused by both hardware and software issues.

For us to better assist you, we'd like to know the following:

Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What actions were you performing when normally encounter the said error?

Meanwhile, we recommend performing the suggested steps in this article to
troubleshoot blue screen error on Windows 10.

We'll be waiting for your response.

 

Blue Screen Stop Code

Every couple days my windows 10 goes to a blue screen and buzzed for a few minutes before it restarts. It says STOP CODE. I went to the event viewer after it restarted and took these two screenshots (days apart). What's going on? How do I fix it?