Windows 10: My laptop is telling me it’s been infected and microsoft has frozen my account and is...

My laptop is telling me that my computer has been locked up and i should call 1-844-200-3329. Is this a spam phone number?

:)

 

steps taken for infected Pc's.


I was hoping someone could give me a list of step by step instructions you use as a guide to clean virus, malware...etc. so I can keep my PC clean if it gets infected.

thx

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

Laptop not listed in Devices in Microsoft Account

Hi Taleys,

Thank you for posting your query in Microsoft Community.

I understand that your laptop is not appearing among the list of trusted devices.

Thank you for mentioning the steps you have tried to resolve the issue.

I would suggest you to try the steps below to make sure the laptop has been verified.

1. Sign in to the main computer with your Microsoft Account.

2. Press Windows key + I to open settings

3. Click on "accounts" and select "your account" on the left pane.

4. Check if the option to verify your identity is available.

5. If so, click "verify" and follow the on-screen instructions.

6. Once that is done, begin the setup steps given in the article
and check again.

Get back to us with the response. We will be glad to help if you need further assistance.