Windows 10: My laptop is turning sleep mode while I am playing games when it is connected to charger....

My laptop is turning sleep mode while I am playing games when it is connected to charger. If not plugged in to a charger it is not turning sleep mode.

My system is Dell inspiron 3567

:)

 

Laptop goes to sleep mode after plugging in charger


Update: Battery was at 34%, plugged charger in, went to sleep mode as usual. When i turned it on, battery was all of a sudden on 5%, and when i plugged the charger in it jumped to 100%. Then it gave a critical battery warning and went to sleep mode again, but this time it would only turn on when the charger was plugged in.

 

Laptop goes to sleep mode after plugging in charger


Hello.

I have a ASUS X550C laptop. The original charger broke, so i bought a charger for it at my local market (the brand is "Innergie"), which also works for ASUS laptops. Now since i got this charger, i was experiencing issues where my laptop would randomly go to sleep mode, however, i resolved this issue by turning computer on, removing the charger, and plugging it back in. That seemed to fix it. However, recently, this method stopped working. My computer runs completely fine when it is unplugged, however, when i plug it in, i get a "Low battery" warning (even though i HAD 72% battery), and the laptop immediately goes to sleep mode. Trying to turn it on is useless. It will only turn on if the charger isn't plugged.

Any advice?

PS: I have already changed all my power & sleep options. Everything is set to "Never".

 

Laptop goes to sleep when the LID is closed while playing the game.

Hello,

I realize the inconvenience you are facing in your laptop regarding the sleep mode while playing game. We will help you.

To assist you better, I suggest you to answer the below questions.

• Have you connected the external monitor to the Laptop?
• Did you make any recent changes prior to the issue?
• Are you facing this issue specifically when playing the specific Game?
• Are you facing this issue after any recent updates installed?

This issue might have caused due to the power settings for the closing of LID is set to sleep mode.

I suggest you to follow the below steps and check if it helps.

• Press Windows + X keys and select the Control Panel.
• Select Power options by searching in search box.
• Right side select Change Plan setting next to the power plans.
• Select the Change advanced Power plan settings.
• Under the list select and expand Power buttons and lid.
• Select Turn off the display under the drop down of setting.
• Click Apply. Ok.
• Close the LID and Check if the issue resolves.

Please post to us with the results to help you better.