Windows 10: My laptop keeps crashing when I shut down

My laptop keeps crashing when I shut down. I have tried every solution I found online like turning off fast startup and updating drivers but nothing seems to work. I have found the crash dump file MEMORY.DMP and it's almost 2 GB in size. I don't know what to do if anyone can help me that would be amazing.Memory.DMP file:https://1drv.ms/u/s!AvNExQ3ucDXzh1Bc790KCu9Q-qQW?e=y7VUIi

:)

 

Computer keeps shutting down

Hi,

For us to get a better grasp of your query, please provide the following:

• Error message that you receive
• Basic troubleshooting steps taken

In the meantime, I suggest that you follow the instructions provided on this
link.

I'll keep an eye out for your reply.

 

Laptop keeps crashing!

Hi there!

My laptop has a serious problem. My Dell Inspiron 15R 3357 keeps on crashing by itself! I don't know why it does this. It randomly crashes without any warning. Here's what happens:

1. I'm doing something on the computer

2. My laptop randomly crashes. It shut downs immediately

3. I press the power button.

4. The power light on the laptop turns on.(it always does when its starting up)

5. It turns off after turning on for a second

6. I press the power button again and the same thing happens again.

7. The 3rd time i press it, it starts up.

8. Then all these steps repeat.

Please give me some advice and tell me what to do. Is it a hardware issue?

~Thanks in advance

-Ahmad Saleem

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?