Windows 10: my laptop keeps crashing with the blue screen

Discus and support my laptop keeps crashing with the blue screen in Windows 10 BSOD Crashes and Debugging to solve the problem; my windows keeps crashing with the blue screen with the stop code DRIVER IRQL NOT LESS NOT EQUAL what failed :RNDSMP6.SYS HERE IS MY DMP AND... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by vikrantyadav1, Jul 8, 2020.

  1. VIKRANTYADAV1
    vikrantyadav1 Win User

    my laptop keeps crashing with the blue screen


    my windows keeps crashing with the blue screen with the stop code DRIVER IRQL NOT LESS NOT EQUAL

    what failed :RNDSMP6.SYS



    HERE IS MY DMP AND MSINFO32 ONE DRIVE LINK


    https://1drv.ms/u/s!AkIrRfnyu7HEiD4hGXQLAm-ATmNS?e=73KGqJ

    :)
     
    vikrantyadav1, Jul 8, 2020
    #1
  2. MELCHIZEDEK QUI
    Melchizedek Qui Win User

    my system keeps on crashing. (blue screen)

    Hello Harrison,

    A stop error (also called a "blue screen" error) can occur if a problem causes your PC to shut down or restart unexpectedly. These errors can be caused by both hardware and software issues.

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the make and model of your device?

    Meanwhile, we recommend performing the suggested steps in this article to troubleshoot blue screen issues
    on Windows 10.

    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Jul 8, 2020
    #2
  3. DENZ DANGZ
    Denz Dangz Win User
    Laptop keeps crashing blue screen

    I recently updated my windows 10 version 1809 to windows version 1903. After the update, my laptop began to crash a lot with the blue screen. Is there a way to stop my laptop from crashing? I've never had this problem before, so this is all new to
    me.
     
    Denz Dangz, Jul 8, 2020
    #3
  4. MAYRA AQU
    Mayra Aqu Win User

    my laptop keeps crashing with the blue screen

    Windows 10 keeps crashing

    Hi,

    There are many possible reasons why the computer will keeps on crashing. One of which is missing or corrupted system files. For us to further isolate the issue, we suggest answering the following questions:

    • What exactly are you accessing/doing when the computer crashes?
    • Were you still able to login to the computer after it happens?
    • Can you send us a screenshot of the error messages or mini dump that you've received?

    In the meantime, if you're seeing a blue screen when the computer crashes, we suggest following the steps on this article:
    Troubleshoot blue screen errors. Kindly choose the appropriate answer to the category
    "When did you get the error?".

    We'll wait for your response on this matter.
     
    Mayra Aqu, Jul 8, 2020
    #4
Thema:

my laptop keeps crashing with the blue screen

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