Windows 10: My laptop keeps crashing with the BSOD Stop Error which says "driver power state failure".

My computer keeps crashing with the BSOD stop code error. Driver power state failure? It happens quite often. I am on a 14" fq0037nr HP laptop running Windows 11 version 23H2. What should I do to fix this problem? I bought this laptop refurbished on amazon. Not sure what do do from here.

:)

 

driver power state failure help!

Hi,

It is possible that the error Driver Power State Failure you received is can be caused by
the driver itself or power settings.
To address your issue, we suggest that you follow the steps shared by S M Mahmudul Hasan
on this thread on how to troubleshoot Driver Power State
Failure.

Keep us posted if you need additional help.

 

Driver Power State Failure

Hello Microsoft community, I have been facing a problem with Windows where it would crash randomly with the error
"Driver Power State Failure"

I recently bought this new Asus laptop about 3 weeks ago and it comes with Windows 10. The details of my laptop/system information is stated in this notepad file.

System Information

Steps that I have taken to fix this error based on what I've read and searched:-

• Updating drivers from the official Asus product support page for my laptop
• Reset Windows 2 times over the course of 2 weeks
• Did a factory reset using the Windows 10 tool just 3 days ago
• Downloaded every drivers listed under official Asus product support page for my laptop and running every single one of them to ensure everything was installed. The results said I am already using newer versions of drivers

The latest error that occurred is recently before I'm writing this question. Here is the minidump file for the latest crash regarding the error.

Minidump file

There was also another error regarding a "DPC Watchdog Violation"
although after resetting windows 2 times and did a factory reset recently, the only error that consistently keeps occurring is Driver Power State Failure. I really need help to solve this issue as it is hindering a lot of my work. Thank you for your time and
support.

 

Driver Power State Failure (ntoskrnl.exe+22092e ) BSOD

Hi Ayan,

I suggest you to follow the steps given in the link below and check if it helps you.

Redirecting

Let us know the status of the issue.