Windows 10: my laptop keeps freezing and I think it's the drivers, but I don't know how to proceed with...

i've tried everything, i just reinstalled my windows and both my drivers and windows are all up to date and there are no drivers with signal of problems at device manager but my computer is still freezing and i decided to run the driver verifier but i don't know how can i indentify the problem.can someone help me?

:)

 

Help, please! Don't know how to proceed...

I want to thank all of you for responding to such amateur questions. *Smile

I have a few more if you don't mind....

I have a Thermaltake V4 case (http://www.thermaltakeusa.com/Product.aspx?C=1390&ID=1967#Tab2) that allows for the following fan placements:

• Rear - Cooler Master Blade Master PWM Intake (H50 radiator)
• Top
  • Back-unavailable due to radiator
  • Front -Scythe 120mm SLIP STREAM SLIM Exhaust
• Bottom - empty atm (need slim due to modular power)
• Front - Antec Tri-Cool Intake

What fan placements would you change (other than I need intake on the radiator)? The Cooler Master has the speed and the 4 pin needed to connect to CPU FAN header. I have no control over the BIOS section related to fans etc. HP had ASUS disable that. So if y'all think that I need to get some sort of hardware to control the fans, please suggest it. *Big Grin

Oh, and do you think any of this will help?

Thanks, again!

 

Computer Keeps Freezing

It froze again, and the common problem I see throughout most of the freezes is a driver atksgt.sys being blocked from loading. It is related to Tages Protection from Tages SA and it says it has a driver that is installed that causes stability problems with my system. It says it will be disabled but I think this is why my pc keeps freezing. Any suggestions as to what it may be for and/or if I can get rid of it and how?

I never downloaded a program from Tages SA so I am not sure what it could be from.

 

USB speakers no longer work on laptop

Thank you for keeping this thread updated, Don. Incompatible audio device drivers are known to operate against the method that Windows 10 follows. First, we suggest that you uninstall the audio driver, then follow these steps to resolve the issue:

• Right-click on the name of your PC at the top of the list of devices in
  Device Manager.
• Select Scan for hardware changes to reinstall the device driver, or download and install the latest version from the manufacturer’s website.

Let us know how it goes.