Windows 10: My laptop keeps freezing, how do I fix that

My Laptop keeps freezing I tried everything to unfreeze it but the only way to do is by holding down the power button. It's a lenovo l14 gen core i5 10th gen, 16gb ram, 512gb storage, with windows 11 pro 24H2it was 23H2 and giving the same issue but worse, so I did a clean installation it worked for a while but the freezing is still there

:)

 

Chrome keeps freezing on Windows 10

Hi Pat,



There may be a few reasons why your Google Chrome keeps on freezing. One reason is the browser that you're using. For us to further isolate your concern, we need you to answer the following:

• Is this happening on other browsers as well (e.g. Internet Explorer and Mozilla Firefox)?
• Does the issue persist only on a specific website or it occurs on all websites?

Let us know if you're still getting the same error after performing our suggested troubleshooting step so we can assist further.

 

Laptop keeps freezing and rebooting

I've had my laptop for a few years. It's an MSI gaming laptop, model number ms-16j9.

A few months back, I was using my laptop and then it suddenly froze and I got the BSOD. After that point, the laptop would literally just keep going into this boot and then freeze at random points. Sometimes freezing during the loading of windows, other times it would successfully load windows and then just freeze once I tried to click on files or do anything on the computer and hence, restart again.

I thought it was an error with corrupted files, so I decided to do a full clean install after backing up my files onto another HD. I deleted and formatted the HD and tried to install windows 10 again, but it just literally will freeze during the installation of windows and then reboot itself and keep freezing. I thought it may be a damaged component of the computer, but I can't tell what it may be. I even tried using a new HD, taking out the SSD and both of those weren't the issue as it still kept freezing and restarting.

Are there any suggestions on how to fix this issue or what could be causing the problem? I don't know if it's a component inside that is malfunctioning like the CPU, GPU or something else, but it's so strange how sometimes it works for a while and then freezes and restarts, but other times it just will freeze within 20 seconds of restarting itself.

 

Windows 10 Computer Randomly Freezes

Hi,

Listed below are some possibilities why the computer keeps on freezing:

• Outdated drivers.
• Virus and malware.
• Corrupted system files.

We suggest performing the steps on this article that can help resolve the issue.

Get back to us if you have other concerns.