Windows 10: My laptop keeps getting stop code System_Service_Exception but if i try to update anything...

Discus and support My laptop keeps getting stop code System_Service_Exception but if i try to update anything... in Windows 10 Gaming to solve the problem; Specs Laptop Acer Aspire A315-55G 4GB with additional 8gb... Discussion in 'Windows 10 Gaming' started by Josh Yauder, Jul 20, 2024.

  1. My laptop keeps getting stop code System_Service_Exception but if i try to update anything...


    Specs Laptop Acer Aspire A315-55G 4GB with additional 8gb

    :)
     
    Josh Yauder, Jul 20, 2024
    #1
  2. Josh903 Win User

    BSOD Stop Code System_Service_Exception

    I am getting a BSOD with stop code System_Service_Exception. It seems to happen any time whether gaming or just sitting on desktop. I have searched google and suggestions were to update gfx driver and remove AntiVirus which I have done. I am running latest versions of AMD drivers. I ran SFC and it came back with no integrity violations.


    I have attached zip file from the info collection program.
     
    Josh903, Jul 20, 2024
    #2
  3. Erika Aro Win User
    System_service_exception

    Thank you for providing the information. Upon checking the file, here's the stop code which causes the blue screen error:

    Stop error message

    SYSTEM_SERVICE_EXCEPTION

    Stop Code

    c000021a {Fatal System Error}

    The Windows SubSystem system process terminated unexpectedly with a status of 0xc0000005. The system has been shut down.

    It's related to missing or corrupted system files. We suggest running the
    System File Checker and Deployment Image Servicing and Management
    tool
    to scan for corruptions in the Windows system files and restore corrupted files.

    Continue to update us as you go along the listed troubleshooting steps.
     
    Erika Aro, Jul 20, 2024
    #3
  4. My laptop keeps getting stop code System_Service_Exception but if i try to update anything...

    BSOD with stop code: SYSTEM_SERVICE_EXCEPTION

    The past day or two I've started getting random BSOD with the stop code: SYSTEM_SERVICE_EXCEPTION. It says the file asmtxhci.sys is what failed. I know that's a file associated with my ASUS USB 3.x driver/s but I haven't been able to solve the issue myself. All my drivers are up to date, and I even tried rolling back the only USB driver I've updated since I got my computer last year with no difference.

    It doesn't seem to happen when I do anything in particular. In fact, so far it's only happened when I stepped away from the computer for a few minutes so I've never actually seen it happen. I only come back to find the blue screen.

    Here's a photo of the screen I grabbed with my phone: image1.JPG - Google Drive

    My DM log is attached.
     
    bagof4grapes, Jul 20, 2024
    #4
Thema:

My laptop keeps getting stop code System_Service_Exception but if i try to update anything...

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