Windows 10: My laptop keeps shutting down without warning

hi, my laptop just shuts down without warning, it usually happens when i have a game on, even something light like roblox, before it never use to happen, i did switch out my hard drive, but after that it nver used to do that, i dont think it is a hardware problem because it doesnt happen on my linux system.

my laptop is the hp-13s099nr

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:)

 

Laptop shutting down with no warning

Recently, my laptop has been shutting down by itself with no warning whatsoever. It doesn't even show the "shutting down"; it just black screens and my laptop shuts down.

I suspect it to be an app, so is there anyway to prevent apps from executing a system shutdown?

 

Windows shutting down at 40% battery without any warning.

Hi Sushil,

I realize that you face difficulty with abrupt shut down of the system. I will certainly help you.

I suggest you to try these steps:

• 
  Plug in a different charger to the system and check if the issue persists.
  
• 
  Plug in your laptop charger to different laptop and check.
  

Note: provided the laptop charger and charger jack should be compatible.

Please follow methods.

Method 1: run power troubleshooter.

I suggest you to run power troubleshooter.

Please follow the steps

• 
  Type troubleshooting in the search bar and press enter.
  
• 
  Click on view all from the left panel and select power troubleshooter from the list.
  
• 
  Then follow on-screen instructions.
  

If issue still persists follow method 2.

Method 2: create new power plan.

• Click Start, and then select Control Panel.
• Click Hardware and Sound, and then select
  Power Options.
• The Power Options Control Panel opens, and the power plans appear.
• Click Create a power plan.
• Follow the on-screen instructions to create and customize a power plan file that is based on an existing plan.
  

Please get back to us if you still face any difficulty with Windows 10.

Thank you.

 

My laptop keeps shutting down after 30sec

Hi Andie,

To help us figure out what can cause your laptop to shut down after 30 seconds and the appropriate troubleshooting steps, we’d like to clarify the following:

• Have you made any recent updates on your device?
  
• When you said “to bring up Microsoft desk”, are you pertaining to your Microsoft account?
• What troubleshooting steps have you done so far to resolve your concern?
  

We'll be waiting for your response.