Windows 10: My laptop locked and disabled

A few minutes ago my computer was locked up and averbal message tells me to call windows security support team with a displayed phone number to call to resolve the problem. Threatening me not to attempt closing or shorting down my computer. Is this really from Microsoft windows security support team?[move from Microsoft Teams / Unknown/other / Other]

:)

 

Disabling laptop keyboard

Hi,

Thank you for posting your query in Microsoft Community.

As per the description. Let me help you in resolving the issue.

I suggest you follow the steps below and check if that helps:

• Press Windows + X and select
  Device Manager from the list.
• Find Keyboards in the list of devices and click the arrow to expand it.
  
• Right-click on the internal keyboard and click Disable. If there is no Disable option listed, click
  Uninstall.
• Click File>Exit. Your laptop’s internal keyboard should now be disabled.

Note: If you had to choose Uninstall instead of Disable in step 4, the keyboard will be automatically detected and re-installed if you ever have the Device Manager scan for new hardware for some reason. If that happens you’ll need to repeat this procedure
in order to uninstall it again.

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

Windows 10: How to disable lock screen to show login screen directly.

Hi Edward,



I realize the inconvenience you are experiencing with Windows 10. I will certainly help you.



This issue might occur if lock screen feature is enabled on the computer.



To assist you better, please provide us the information below:

• What is the edition of Windows 10 installed on the computer?

I suggest you to follow the steps below to disable the lock screen and check if it helps.

How to disable Lock screen on Windows 10 group policy:

If wanted to turn off lock screen pictures, then I suggest you to follow the steps below to turn off lock screen pictures through group policy editor.

1. Press Windows Key + R Key.

2. Type "gpedit.msc" without the quotes in the run box and hit on
Enter Key.

3. Then follow the path below:

Computer Configuration > Administrative Templates > Control Panel > Personalization

4. Now on the right side, Double click that
Do not display the lock screen option.

5. Set the option as Enabled.

6. Click on Apply and then click on
Ok.

7. Close Group policy editor and restart your computer.

Note: The above steps is applicable to Windows 10 pro version.



Please get back to us with an update on issue with disabling lock screen on the computer, we will be happy to help.



Thank you.

 

Disable Lock Screen

Hi Barry,

We suggest that you try this method to disable the lock screen (except at boot):

• Open File Explorer and head to C:\Windows\SystemApps.
• Locate the Microsoft.LockApp_cw5n1h2txyewy folder in the list.
• Right-click on the folder name, select Rename, and rename it to
  Microsoft.LockApp_cw5n1h2txyewy.backup.

Note: If you ever want to restore your lock screen, just return to the
C:\Windows\SystemApps folder, locate the Microsoft.LockApp_cw5n1h2txyewy.backup file, and rename it back to
Microsoft.LockApp_cw5n1h2txyewy.

Let us know how it turns out.