Windows 10: my laptop may have some issue it restarts with bluescreen and freezing screen and i don't...

Discus and support my laptop may have some issue it restarts with bluescreen and freezing screen and i don't... in Windows 10 Gaming to solve the problem; this drive https://answers.microsoft.com/en-us/windows/forum/all/my-laptop-may-have-some-issue-it-restarts-with/5aebaf85-8f8c-46be-b02e-a982b73781b3 Discussion in 'Windows 10 Gaming' started by l ks1, Apr 3, 2025.

  1. l ks1 Win User

    my laptop may have some issue it restarts with bluescreen and freezing screen and i don't...


    this drive

    :)
     
    l ks1, Apr 3, 2025
    #1

  2. Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Apr 3, 2025
    #2
  3. lyrala Win User
    Bluescreens / Freezes


    Hey guys,

    so i'm having some issues with my Computer. It randomly freezes up when playing games or browsing the web. If this happens no dumpfile is created. Sometimes it bluescreens and creates a dump file. I got 2 different Bluescreens and another one when i debugged my Drivers to check for issues.

    Bluescreen 1: UNEXPECTED_KERNEL_MODE_TRAP <- the dumpfile for this bluescreen will be in the ZIP file.
    Bluescreen 2: CLOCK_WATCHDOG_TIMEOUT <- Sadly there is no dumpfile from this bluescreen so i can't upload it.

    All right now when i read stuff up a bit i stumbled across checking my drivers with driver verifier. Then when i rebooted to start again my Computer didn't boot anymore.
    Before even loading my users it

    Bluescreen 3: DRIVER_VERIFIER_DETECTED_VIOLATION <- No Dumpfile aswell

    So after resetting my Computer to a save point i checked every driver 1 by 1 to filter out which one is causing the issue.

    The Blue Screen only appeared when i checked Intels driver hswultpep.sys

    So now i'm kind of lost with what to do from this point since i cant find anything on the internet to solve this driver issue.

    Thats why i'm here hoping for some help because this freezing and Blue Screening is really annoying.

    Greetings

    Lyra
     
    lyrala, Apr 3, 2025
    #3
  4. my laptop may have some issue it restarts with bluescreen and freezing screen and i don't...

    blue screen issue


    after monthes of running system it was fine then on windows 7 it blue screened after looking it over myself and getting advice from local pc shop they suggest upgrading os will fix the issue so I upgraded to win 8.1 and along followed the blue screens now again upgrading after more advice I'm on win 10 and the bluescreens followed as a bad pool error rebooting I have included the requested report please help as spending the $150 the local pc shop wants is my next step
     
    bigonexeon, Apr 3, 2025
    #4
Thema:

my laptop may have some issue it restarts with bluescreen and freezing screen and i don't...

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