Windows 10: My laptop not allowing me to use PIN

Discus and support My laptop not allowing me to use PIN in Windows Hello & Lockscreen to solve the problem; After entering my PIN to login, my computer (Surface Book) displays the message: "Something happened and your PIN isn't available. Choose another... Discussion in 'Windows Hello & Lockscreen' started by EggyRepublic, Jul 23, 2019.

  1. EGGYREPUBLIC
    EggyRepublic Win User

    My laptop not allowing me to use PIN


    After entering my PIN to login, my computer (Surface Book) displays the message: "Something happened and your PIN isn't available. Choose another sign-in option and set up your PIN again". (I entered my PIN correctly on first try, although this message is displayed regardless of what is entered). I just traveled from China to the US but I have traveled between these countries numerous times before and never had this problem. Do I have a virus?


    Note: My computer is running on a local account, not linked to Microsoft.

    :)
     
    EggyRepublic, Jul 23, 2019
    #1
  2. JAYPHI
    JayPhi Win User

    Clear "Pin suggested" list in People Bar


    Does anybody know how to clear the "Pin suggested" list on the "People bar"?

    Contacts are added to the "Pin suggested" list once you've pinned and unpinned them. But there seems to be no obvious way to remove them from that list.

    After playing around with this feature and pinning and unpinning many dummy contacts, it's rather annoying to see them in the "Pin suggested" list when you click on the "My People" icon in the taskbar.
     
    JayPhi, Jul 23, 2019
    #2
  3. N-STER
    n-ster Win User
    n-ster, Jul 23, 2019
    #3
  4. KARTHICKA_R
    Karthicka_R Win User

    My laptop not allowing me to use PIN

    PIN at start up

    Hi Scott,

    Welcome to Microsoft Community and thank you for your interest in Windows 10.

    I suggest you to follow the below steps how to Change PIN password:

    • In the search box, type settings.
    • Then Click on accounts.
    • Then on the left hand side click on sign in options.
    • Then you can Select Change PIN password and remove the pin.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Karthicka_R, Jul 23, 2019
    #4
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My laptop not allowing me to use PIN

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