Windows 10: My laptop randomly goes to a black screen, bsods, or the screen freezes

Discus and support My laptop randomly goes to a black screen, bsods, or the screen freezes in Windows 10 Software and Apps to solve the problem; I have a laptop that is just a year old and almost like 6 months ago this started happening. I tried deleting and reinstalling my graphics drivers,... Discussion in 'Windows 10 Software and Apps' started by Jrow Opina, Jul 20, 2024.

  1. JROW OPINA
    Jrow Opina Win User

    My laptop randomly goes to a black screen, bsods, or the screen freezes


    I have a laptop that is just a year old and almost like 6 months ago this started happening. I tried deleting and reinstalling my graphics drivers, checked for hardware changes, ran sfc /scannow and dism restorehealth thing and had 0 results of any problems. Recently, it started getting more frequent to the point that its bothering me now. I have used bluescreen view and see that ntoskrnl.exe is causing the bsods. And also i checked Event Viewer and every time it happens there is a kernel-power event id 41 and task category 61 occuring. There are also other events that happen before or after t

    :)
     
    Jrow Opina, Jul 20, 2024
    #1
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My laptop randomly goes to a black screen, bsods, or the screen freezes

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