Windows 10: My laptop randomly goes to a black screen, bsods, or the screen freezes

I have a laptop that is just a year old and almost like 6 months ago this started happening. I tried deleting and reinstalling my graphics drivers, checked for hardware changes, ran sfc /scannow and dism restorehealth thing and had 0 results of any problems. Recently, it started getting more frequent to the point that its bothering me now. I have used bluescreen view and see that ntoskrnl.exe is causing the bsods. And also i checked Event Viewer and every time it happens there is a kernel-power event id 41 and task category 61 occuring. There are also other events that happen before or after t

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my hp laptop screen goes black randomly

my hp laptop screen goes black randomly when using it

 

My hp laptop screen goes black randomly

Hi afrozahmed1,

Thank you for writing to Microsoft Community Forums.

Could you please help me with the below information:

1. What is the model of HP laptop you are using?
   
2. Does the black screen occur while using the PC or while restarting the machine?
   
3. Are you aware of any changes happened on the computer prior to the issue?
   
4. Which version of Windows you are using? (To check, type:winver in start menu and hit enter.)
   

I appreciate the time you have taken to resolve this issue. There can be many reasons for booting to a black screen.
These screens may appear with or without the mouse pointer.
The main causes are Problems with the driver for your display adapter or incompatible application.

I would suggest you to follow the steps mentioned in the article on
Troubleshoot black screen or blank
screen errors,
refer the section
I see a black or blank screen after signing in to Windows 10.

If that doesn’t help, I would also suggest you to go through the article provided by HP on
Troubleshooting Screen Issues (Windows 10, 8, 7),
refer the section No image on the screen, or the screen is blank.


Disclaimer: The article include the step of updating BIOS. Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems
that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.

Hope it helps.

Roohi Taj S

Microsoft Community - Moderator

 

Toshiba Laptop Black Screen

I have a Toshiba Laptop, Was reinstalling windows 7 on it last night left it doing the updates then shut it down. Turned it on this this afternoon only to find the laptop screen is Black and also there is a burning smell coming from the Fan.

I connected the Laptop to a external monitor that is fine, Can go into bios, Windows boots up fine Etc.
Just took apart the laptop earlier to check all the cables where in correctly, Checked the motherboard over for any damage, burnt bits but but found nothing. Just put it back together now but im still getting this burning smell and i still cant use the laptop screen only a external screen.

I Tried Pressing FN+F5 to switch to the laptop screen, But still black screen. Any Suggestions please ?

Thanks