Windows 10: My laptop randomly shuts down several times a day

My laptop is operated by Windows 10. Over the last several months it began to shut down at least once a day, in a completely random fashion whenever the laptop is not being used. I noticed the following event in the event log, I was wondering if somebody can help me get some clarity on the issue and potential resolutions.


Thanks in advance


The computer has rebooted from a bugcheck. The bugcheck was: 0x0000009f 0x0000000000000003, 0xffffa58f9e8d9060, 0xffffdc8442a3f7b0, 0xffffa58faecb99a0. A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: bbb74b63-4615-45ac-98ea-f0953717db89.

:)

 

laptop randomly shutting down

I have a gateway laptop w/ amd turion 64x2 processors,windows vista. I use to be able to play games all day, do 10 things at once and my laptop was fine. All of a sudden i have ran into the problem of my laptop randomly shutting down. At first it was just shutting down when i was playing video games (games that doesn't even have the greatest of graphics and that i played ever since i had laptop which has been for about 2 years); ide say i would be able to play about 5-20 min and randomly would shut down. Then i stopped playing video games on this and now just download music and playing music and if i am downloading music and playing music and converting music it will shut down on me. Seems to keep getting worse and worse, like today i was just browsing the internet it it shutdown on me. I did get a blue screen the other day as well, first time it has happened to me on this laptop. If anyone could tell me what this could be i would greatly appreciate it.

Another note: If i unplug my laptop from the recharger i can usually play until the battery is dead, but it will make my computer real laggy and choppy so its not even worth to do when playing games.

 

laptop randomly shutting down

Sounds like the Powersupply you have is being problematic, or something is overheating, that last part of your quote gave me a clue in, now other thing id recommend is getting in the base of that laptop and cleaning it thoroughly, once you do that, clean the laptop every other month.

 

Laptop shuts down

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