Windows 10: my laptop saves photos in the right file, but when I try to open the I only get source code.

I'm Godfrey Swan I'm having a problem with my laptop asus Vivobook N7600PC 16"-4K Oled. Intel i7-11370, Nvidia GE force RTX 3050. 16GB ram. 1 TB SSD backlite key board. windows11 pro.; The problem I have is that I installed some pictures but when I try to view the files all I get is source code on note pad. I'm not sure on how I go about how to fix this problem. Yours sincerely G. Swan

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save photo from email

Hi Roz,

We suggest that you add your save/download file location to Sources under
Photos app Settings, so that after downloading the attachment from your email it will automatically sync to the Photos app. Follow the steps below to add a folder in Sources:

• Open Photos app > Click the three dot icon on the upper right >
  Settings.
• Select Add a folder under Sources > Choose a folder location >
  Add this folder to Pictures.

To categorize your photos, you may create an album to organize it. Click this
link to learn how to organized into albums.

We'll be here if you need additional assistance.

 

Windows 10 Photo App unable to sync photos

Hi,

I realize that you face difficulty with photos app. I will certainly help you.

To assist you better, let us know whether you are using same Microsoft account to login to the Windows photo app on both laptop and Desktop.

If not I suggest you to use same Microsoft account to log-in both laptop and desktop.

Then sign out of the photos app and restart the system. Then login again into Windows photo app and check.

If the issue persists, I suggest you to remove and re-add the source location within the windows photo app. Please follow below steps to change the source location.

• 
  Type photos in search bar and press enter.
  
• 
  Then click on settings (gear icon) in photos app and under
  sources section add the path where photos are saved.
  

Please get back to us if you still face any difficulty with photos app.

Thank you.

 

how to save scanned photos and documents to computer

Hi,

Thank you for contacting Microsoft Community. Your interest in Windows 10 is much appreciated.

I suggest you to follow the below steps to give permission for entire system, so that you can save the files in photos and documents.

• Right click on the folder and click on properties.
• Click on security tab and select the group\user name.
• Click on edit option and check the option full control.
• Click on apply and then on ok button.

Now you can try saving the file in photos and documents and check if the issue persists.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.