Windows 10: My laptop says I’m connected to Internet, but whenever I click on Microsoft edge and look...

I clicked on a Book PDF and I got a false virus alert Win32Hoax.RenosHX, I fallowed the directions after looking them up and installed Hitmanpro and Adwcleaner and restored to factory settings. Now my laptop shows I’m connected to Internet, but whenever I click on Microsoft edge it pops up fine but when I go to search something it says I’m not connected to the internet. When I click on the net work diagnostics it says it can’t detect the proxy settings and when I go into the settings and click on network and internet and then click on proxy it just automatically exits out of settings. What do

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edge will not open and no internet connection

Hi,

This issue happens due to network privacy settings, antivirus settings, or an incompatible network driver. For us to troubleshoot this issue, we suggest that you follow the steps given on this article:

Fix network connection issues in Windows 10.

Also, we suggest that you reset Microsoft Edge by following these steps:

• Click on Start.
• Type Apps & features, and then press Enter.
• From the list of apps, look for Microsoft Edge, and then click on it.
• Click on Advanced options link.
• Click on Reset button.
• Click on Reset button again to confirm.

Let us know how it goes.

 

Network Settings says No Internet Connection, But...


I've tried unselecting the option but I didn't fix the issue - nor could I see why it would.

The following things connect to the internet fine:

• Microsoft Edge (new IE)
• Chrome
• Skype
• Steam's browser and Steam multiplayer games
• League of Legends launcher, patcher, PVP.net and game client
• Battle.net
• Pretty much everything

What doesn't work:

• Network Center (says I'm not connected)
• Windows Live Mail (logging in)
• Outlook (logging in)
• Notepad 8 (logging in)
• User Accounts (logging in)

The issue seems to affect any Microsoft product that tries to connect to Live.

 

Microsoft Edge TLS Security

After trying everything (not a lot of steps) listed in the Microsoft Edge support site, I did a wider search and found this very simple youtube video that fixed it immediately:

For those who prefer not to click links the steps are simple:

1. Click in the Cortana search bar next to the Win 10 Start button

2. Type internet options

3. Select internet options (control panel) from the list

4. Click on the advanced tab

5. Scroll down to the security section

6. Make sure the following are all clicked:
Use SSL 3.0
Use TLS 1.0
Use TLS 1.1
Use TLS 1.2

7. Click apply

8. Refresh the page that was giving the error and it should now connect.

Hope this helps, it was a 30 second fix after hours of pounding my head against the error with the Support site suggestions.