Windows 10: My Laptop screen freezes when I click my mouse after driver update.

I recently updated my asus laptop drivers and now suddenly only when my charger is plugged in that my pc screen freezes when I click, and it only freezes on certain apps like Google or steam, not any games or desktop. I'm so confused, I've reset so many times, checked my drivers if they were up to date, tried youtube tutorials, etc. Now I can only use Google unplugged so it won't freeze my screen. I have Also noticed it's just the screen, the computer still runs in the background, the screen just freezes. If you have a fix please help me.

:)

 

Black Screen During Driver Update

I reinstalled my laptop back to factory settings, and I wanted to update the GPU drivers. But when I try, the screen turns black during the update, but the computer is still running. I was forced to turn off the computer and turn it back on. I used system restore, so now I'm using the default drivers that came with the laptop. Can you guys suggest anything?

 

Mouse cursor keeps freezing

Hi Colin,

Thank you for writing to Microsoft Community Forums.

Please reply to the following questions to help you further:

• When does the mouse freeze?
  
• Are you using a USB mouse or touchpad of laptop?
  
• Since when are you facing this issue?
  
• Are you aware of any changes made on the computer recently?
  

However, you can try updating the mouse driver and check if that resolves the issue. Follow the steps from the article

Update drivers in Windows 10 to update the mouse drivers.

Hope it helps.

Please reply with the status of the issue, we will be glad to help you further.

Nikhar Khare

Microsoft Community - Moderator

 

Laptop with broken screen How much?

I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd