Windows 10: My laptop screen goes black no sounds no cursor just balck

I recently disabled microsoft hyper V virtualization infrastructures driver because it has a problem because it cannot load due to lack of requirements/necessary drivers and It was on safe mode then I installed nvidia geforce 310m and updated it then I restarted my laptop to exit safe mode then it is just black..How to fix?

:)

 

Windows goes to Black Screen, no cursor

Many thanks for this!

I'd exhausted every solution posted here, and when I read your post, I was initially skeptical that your suggestion would have worked... but knowing that the desktop would appear when I put the laptop into Sleep / Hibernation and then brought it out again, I figured I'd have nothing to lose to try your suggestion...

Anyway, for those trying everything, try this simple (possible) fix above from Beastmode. Worked for me, and has removed the problem. Stable for a number of days too. I can't believe it's just a co-incidence because I must have done tens of reboots trying things, and the desktop came up perfectly immediately having done the above.

I'll certainly try this if (when!) it goes black again. ;-)

(Signed up just to post that this worked for me)

Regards

James

 

Laptop boots up to black screen with cursor, shows signs of activity.


I am trying to figure out what is going on with my mom's laptop. Two days ago she told me she was using her laptop and everything was fine, but then she left to do some things in the kitchen and came back a bit later to the screen off. Upon waking it up by moving the mouse, all she got was a black screen with a white cursor. I have looked at it and upon manually restarting, it shows the Windows 10 logo, and then it goes to the black screen with the cursor. There is no login screen either but I do also hear the welcome music. One thing I noticed though is the cursor does have the blue loading circle next to it like it is actually still doing something, and it flashes and spins now and then, as well as the computer sounding like its working, but I have left this on for almost 40 minutes now and it is still just a black screen. It sometimes goes to the off screen and have to move the mouse to wake it up again. Some people online suggest task manager and opening up other windows but nothing works, I can just move a cursor.

My first thought is it is doing something with updates so I figured I will let it be for a few hours while in the mean time I will post this question to see if anyone else has any ideas. The laptop had Windows 7 before and we upgraded to 10 months ago.

 

Laptop Black Screening!

Event Viewer? Do you mean Task Manager? If so nope it won't let me do anything at all, everything cuts off but there is still power to the machine. There's no cursor, before it black screens it usually just like freezes, and then the cursor will like, really really lag and warp across the screen (cause im moving it) and then it will black screen and i have to turn off the laptop.

*Cry :cry:

Edit: Nevermind, i found the Event Viewer, it shows a critical error occured but thats just where it had to forcefully restart, it doesn't really say what happened unless im looking in the wrong place ;S