Windows 10: MY LAPTOP SCREEN SHUTS OFF WHEN I PLUG IT IN

Discus and support MY LAPTOP SCREEN SHUTS OFF WHEN I PLUG IT IN in Windows 10 Customization to solve the problem; so I have tried a couple of things to try and remedy this situation, even uninstalling the graphics drivers and reinstalling them and it still shuts... Discussion in 'Windows 10 Customization' started by brodobaggins146, Jan 4, 2020.

  1. BRODOBAGGINS146
    brodobaggins146 Win User

    MY LAPTOP SCREEN SHUTS OFF WHEN I PLUG IT IN


    so I have tried a couple of things to try and remedy this situation, even uninstalling the graphics drivers and reinstalling them and it still shuts off when I plug it in. also when the drivers were uninstalled the problem was resolved, but as soon as they finished installing the problem came right back. what should I do?

    :)
     
    brodobaggins146, Jan 4, 2020
    #1
  2. ERIC_ON_WEB
    Eric_On_Web Win User

    Laptop with broken screen How much?

    I would like suggestions and look in local stores. I dont wanna buy a laptop from someone online. Sorry. But could be a good idea if you asked him about the performance on older games. Gonna make a list ofall laptops people suggest me.

    Remove the screen for space purpose here its small desk and if the screen is opened it will hide my 22 inches lcd
     
    Eric_On_Web, Jan 4, 2020
    #2
  3. GEETHU B
    Geethu B Win User
    Laptop Screen goes dark when I Plug in or plug out.

    Hi Haifz,

    Thank you for contacting Microsoft Community. I understand that your laptop screen goes black while plugging the charger.
    I will surely help you to fix this issue.

    To understand the issue better, let me know what is the model number of the laptop?

    This issue could have occurred due to these reasons:

    • Outdated or corrupt driver.
    • Missing Windows Updates.

    Try the steps listed here:

    Method 1:

    I suggest you to install all the available Windows Updates and check if it helps.

    Method 2:

    If the issue persists, I suggest you to download and install all the latest device drivers including graphics and chipset driver from the computer manufacturer website.

    http://support.asus.com/download/Options.aspx?SLanguage=en&type=1

    Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.
     
    Geethu B, Jan 4, 2020
    #3
  4. DAVEM121
    DaveM121 Win User

    MY LAPTOP SCREEN SHUTS OFF WHEN I PLUG IT IN

    battery plugged in not charging

    To resolve this issue, please follow these steps:

    • Unplug Laptop
    • Remove the Battery
    • Plug in Laptop and turn on the laptop
    • Go to Control Panel - Devices and uninstall all instances of Microsoft ACPI Compliant Control Method Battery
    • Shut down Laptop and unplug it
    • Insert Battery and plug in the laptop
    • Start the Laptop
    Hopefully this will work for you, please let us know!
     
    DaveM121, Jan 4, 2020
    #4
Thema:

MY LAPTOP SCREEN SHUTS OFF WHEN I PLUG IT IN

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