Windows 10: My laptop shuts down when I close the lid or press the power button?

Discus and support My laptop shuts down when I close the lid or press the power button? in Windows 10 Support to solve the problem; This problem only started around last week, but I have also had it in the past. Whenever I shut the lid of my laptop (which I have set for the laptop... Discussion in 'Windows 10 Support' started by NishEC, Oct 18, 2017.

  1. NishEC Win User

    My laptop shuts down when I close the lid or press the power button?


    This problem only started around last week, but I have also had it in the past.
    Whenever I shut the lid of my laptop (which I have set for the laptop to to enter sleep mode), it seems to sleep normally (i.e. the fan turns off and the power button blinks to indicate the laptop is still on). However, it actually shuts itself off.
    This also occurs if I let the computer idle until it would normally enter sleep mode, or if I press the power button (without holding it down).
    In power settings I have the laptop set to go into sleep mode when I shut the lid or tap the power button, under all battery conditions. I have tried resetting the power settings, and have already used the system file checker to check for corrupted files (of which there were none). I have also used the power troubleshooter to fix issues and nothing happened.
    I use an HP Pavilion x360 Convertible, and I run Windows 10 Home Edition (64 bit).
    Any help would be very much appreciated. Thanks!

    :)
     
    NishEC, Oct 18, 2017
    #1

  2. My laptop shuts down when i close the lid

    As the title says, when I close the lid on my laptop (windows 10) it shuts down, when I try to change it in Power options, "what happens when i close the lid" I have it set on "sleep" mode, but my laptop still shuts down after i close the lid. If I for instance
    move an object on my desktop to another place on the desktop and then close my lid, when I open the lid and the computer start from the beginning the same object that I've moved will be in the same place before i moved it. What do I do?

    I'm grateful for all answers, thank you and have a nice day.
     
    DanielAndersson99, Oct 18, 2017
    #2
  3. My laptop shuts down when i close the lid

    Hi,

    To better assist you, we'd like to clarify the following information:

    • When did you encounter this issue?
    • Did you make any changes to your computer's configuration prior to the issue?
    Let us try the methods below and observe.

    First Method: Run System File Checker tool.

    System File Checker is a Windows utility that allow users to scan for and restore corruptions in Windows system files. Follow these steps for instructions:

    • Open Command Prompt (Admin).
    • Type this sfc /scannow and hit Enter.
    Second Method: Perform Clean boot.

    Clean boot process will help you determine which third party program or application causes the issue. Please check this link
    for instructions on how to perform Clean boot in Windows.

    Note: After the troubleshooting, boot your computer in normal mode by checking the same link and look for
    How to reset the computer to start normally after clean boot troubleshooting.

    Keep us posted.
     
    Antoneth Ber, Oct 18, 2017
    #3
  4. zbook New Member

    My laptop shuts down when I close the lid or press the power button?

    In the left lower corner search type power and open power and sleep settings > on the right pane click additional power settings > choose what closing the lid does > click change settings that are currently available > uncheck turn on fast startup

    post an image into the thread

    reboot and evaluate sleep and hibernation

    recheck fast startup

    reboot and evaluate sleep and hibernation

    report into the thread any changes in sleep and hibernation.
     
    zbook, Oct 18, 2017
    #4
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My laptop shuts down when I close the lid or press the power button?

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