Windows 10: My laptop started to had random restart and BSOD for past 2-3 months and the latest is few...

Most of the time when playing games, only 1 time during normal job task.BSOD like HYPERVISOR_ERROR & DRIVER_IRQL_NOT_LESS_OR_EQUALAny help is appreciated.https://drive.google.com/drive/folders/1fBL8chyp5-sftxtZwMnoG_BokVMgsDcy?usp=sharingHere is the link for the minidump, thanks!

:)

 

UNEXPECTED_STORE_EXCEPTION at random, everyday, for the past 3 months

Hello philc43 and thank you for your reply. Upon viewing both the programs you suggested, I don't know which are the actual tests I need to do, nor which screenshots you want in particular. That's why I tried pretty much everything that didn't seem risky, lol. Please let me know if you need anything else; thanks again.

Seatools:
- Short Generic resulted in a "Pass" (both SSDs).
- Short Drive Self Test resulted in a "Pass" (both SSDs).
- SMART resulted in a "Pass" (both SSDs).

HD Tune Pro:
- Error Scan for both SSDs resulted in green squares
- Health status is "ok" for both SSDs
- KINGSTON SA400S37480G Benchmark (First SSD)
Test capacity: full
Transfer Rate Minimum : 3.4 MB/s
Transfer Rate Maximum : 100.1 MB/s
Transfer Rate Average : 29.7 MB/s
Access Time : 0.964 ms
Burst Rate : 72.7 MB/s
CPU Usage : 3.8%
- KINGSTON SA400S37480G Benchmark (Second SSD)
Test capacity: full
Transfer Rate Minimum : 5.4 MB/s
Transfer Rate Maximum : 402.5 MB/s
Transfer Rate Average : 231.0 MB/s
Access Time : 0.206 ms
Burst Rate : 64.3 MB/s
CPU Usage : 2.7%

Windows Memory Diagnostic:
- No errors found

CrystalDiskInfo:
- Health is "Good" for both SSDs

Screenshots:

 

UNEXPECTED_STORE_EXCEPTION at random, everyday, for the past 3 months






And this is HD Tune. Sorry for the delay, I have a few busy days ahead so I'll upload the memtest ASAP. However, I have two things I want to mention in the meantime. First of all, I didn't have any BSODs in the past few days and the only thing I've changed was to move the keyboard from a USB port to another. Second of all, there was a technician who mentioned the following errors:

Code:

Why would my system reference a device that does not exist? Upon closer inspection, we found out this driver:

Code:

I know that DT can cause BSODs, especially when the system tries to reference a virtual disk when it has been removed... However, I've uninstalled DT way before the BSODs started. Is there a way to remove this driver too?

Sorry for derailing your suggestions, I'll try to go back on-topic when I have the memtest logs/images. Have a good day.

 

Random restarts

when you start the computer up press F8 repeatedly until you get a list of how to start windows, choose do not automatically restart on system failure. if your getting bsod's list what your getting here so we can further help you. IF the system is not getting bsod's and still restarting as you say then i would look into getting a line conditioner for your computer as you might be having power issues.